Mohamed El-Tohamy

Principal Technical Engineer

Oracle Egypt

Location: Egypt - Cairo
Education: Master's degree, MBA - Marketing
Experience: 22 years, 9 Months

Work Experience

Total years of experience :22 years, 9 Months

Principal Technical Engineer at Oracle Egypt

Egypt
My current job since July 2006

Working on Oracle Managed cloud services

- Support Oracle PeopleSoft ERP products in 24/7 global queue

- Responsible for problem tracking, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases. Responsible for providing excellence in customer service to ultimately drive to completion and total resolution of each customer issue.

- filtering and updating complex technical knowledge for use in problem resolution

Database Supervisor at Huawei technologies, Egypt MENA office

Egypt
December 2005 to July 2006

- Build and Manage, all database systems for the managed services department in mean office.

Oracle Instructor & Developer at Saudi Customs - information center

Saudi Arabia
July 2003 to July 2005

Train the developer stuff at the saudi customs information center, teach oracle developer 6i, 9i, database fundamental 1, sql, pl/sql, oracle designer 6i, 8i, 9i, good knowledge for sql server, VB.NET,

Oracle Instuctor at League Technology Certified training centre

Egypt
June 2000 to August 2002

instruct all oracle developer track courses
like intro to oracle 8 /8i / 9i, program units, forms1_6i, forms2_6i, report, deploy internet app using oracle 9iAS and datamodeling course for ver R2, R6/6i, oracle discoverer for end user4i
using developer suit9i

Education

Master's degree, MBA - Marketing

at Arab Academy for Science and Technology and Maritime Transport
September 2012

MBA Executive

Diploma, oracle certified professional at developer r2 r6/6i

at oracle university
June 2000

Bachelor's degree, computer engineering

at higher technological institute at 10th of ramadan cairo
August 1996

Specialties & Skills

PeopleSoft

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