social media specialist
Inside Marketing and Advertising Co
Total years of experience :20 years, 10 Months
Work with clients to create and develop the Social Media strategy. • Managing paid Ads on all social media platforms. • Prepare, create and develop the Social Media action plan. • Create engaging and professional visuals that reflect clients and their brands. • Develops engaging creative and innovative content for regularly scheduled posts, which enlighten audiences and promote brand-focused messages. • Analyze and report social media actions on a monthly basis for successes and new opportunities. • Work with teams to create a solid branding message. • Managing and oversees all company social media platforms accounts. • Coordinates social media messaging with advertising departments, brand managers, and quarterly or seasonal company goals. • Works with other departments to develop social media timelines coinciding with new product releases, ad campaigns, or other brand messages. • Monitors and develops reports on competitor activity within social media spaces. ➢ SKILLS\ • Being able to navigate the online sphere of promoting the brand while engaging with customers. • Converting an observer into a customer by patiently answering questions. • Having an eye for creativity, able to distinguish between a great and poor design. • Goal-oriented to accomplish all the tasks timely bases. • Being adaptive, willing to try out new features and change up posts to fit with what’s being discussed in the timeline. • Know how to Copywriting that can grab audience’s attention.
Being strategic in posting includes noting the best times to post, balancing marketing campaigns and keeping an eye on what everyone else is talking about. • Decision-making. • Content marketing. • Stay current with social media trends and tools. • Understand the big picture, how search, content and social media all works together. • Able to outline goals, define target audience and know what platforms will help scale the efforts. • Public Relations and attention to detail. • Using graphic design applications. • Video editing.
• Assists with the development and administration of programs, procedures, and guidelines to help align the workforce with the strategic goals of the company.
• Manages the development and maintenance of the Human Resources sections of both the Internet, particularly recruiting, culture, and company information.
• Maintains employee-related databases.
• Prepares periodic reports for management, as necessary or requested. Fully utilizes Human Resources software to the company's advantage.
• Assists with the implementation of the performance management system that includes performance development plans and employee development programs.
• Assists with the establishment of an in-house employee training system that addresses the company's training needs including training needs assessment.
• New employee orientation or onboarding, management development, production cross-training, the measurement of training impact.
• Assists managers with the selection and contracting of external training programs.
• Provides necessary education and materials to managers and employees including workshops, manuals, and employee handbooks.
• Manages the recruitment process for exempt and nonexempt employees and interns using the standard recruiting and hiring practices and procedures necessary to recruit and hire a superior workforce.
• Conducts the recruiting planning meetings when needed staff is identified.
• Reviews the resumes for all job candidates and interviews nonexempt and exempt, when assigned, candidates for employment.
• Serves on employee selection committees or meetings.
• Assists with the development of Human Resources policies for the company with regard to employee relations.
• Partners with management to communicate Human Resources policies, procedures, programs, and laws.
• Recommends employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation.
• Participates in the conduct of investigations when employee complaints or concerns are brought forth.
• Advises managers and supervisors about the steps in the progressive discipline system of the company.
• Counsels managers on employment issues.
• Assists with the implementation of company safety and health programs.
• Assists with the monitoring of the company wage and salary structure and the variable pay systems within the company including bonuses and raises.
• Provides competitive market research and prepares pay studies to help establish pay practices and pay bands that help to recruit and retain superior staff.
• Provides payroll processing backup support.
• Partners with accounting and payroll to maintain the payroll database. Participates in one salary survey per year.
• Provides day-to-day benefits administration services. Assist employees with any claim issues.
• Develops and schedules benefits orientations and other benefits training.
• Recommends changes in benefits offered, especially new benefits aimed at employee satisfaction and retention.
• Complies with all existing governmental and labor legal and government reporting requirements including any related to the Equal Employment Opportunity.
• Protects the interests of employees and the company in accordance with company Human Resources policies and governmental laws and regulations.
SKILLS\
General knowledge of employment laws and practices.
Experience in the administration of benefits and compensation programs and other Human Resources programs.
Excellent computer skills in a Microsoft Windows environment. Database management and record keeping.
Effective oral and written communication. Excellent interpersonal and coaching skills. The practice of a high level of confidentiality. Excellent organizational skills.
Provides high-level administrative support to company executives by conducting research, preparing statistical reports, handling information requests and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls and scheduling meetings for executives.
Acting as the point of contact between the executives and internal or external colleagues
Making travel arrangements and detailed travel itineraries
Producing reports and presentations
Maintaining the current filing and database system, and looking for ways to improve current systems
Competencies
Communication Proficiency.
Time Management.
Collaboration Skills.
Personal Effectiveness/Credibility.
Flexibility.
Technical Capacity.
Stress Management/Composure.
• Provide complete secretarial and administrative services to CEO.
• Provide complete correspondence services, routing correspondence as necessary and drafting replies where appropriate to ensure that all mail is dealt with efficiently.
• Observes confidentiality procedures and registers and tracks documentations to ensure security and control.
• Provides a time management / diary service to the CEO to ensure ability to attend all key meetings at the appointed times.
• Translates correspondence from English to Arabic and vise versa .
• Prepare correspondence, reports, and materials for publications and presentations.
• Setup CEO travel arrangements.
• Setup accommodation arrangements for company visitors.
• Maintain CEO calendar.
• Prepare and maintain CEO expense report.
• Setup and coordinate meetings and conferences.
• Create, transcribe, and distribute meeting agendas and minutes.
• Answer telephones and handle in appropriate manner.
• Meet and greet clients and visitors.
• Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.
• Maintain hard copy and electronic filing system.
• Supervise support staff.
• Prepare presentations and other important documents.
• Set corporate and casual meeting.
• Prepare the daily activity and important documents to be signed by the CEO or the head officer from other Dept.
• Received and transfer important messages from clients and other important person to the CEO.
• Assist the CEO or head officers regarding the department or company’s status by showing the documents and other important files.
• Communicates with clients, head officers and other business associates.
• Create and distributes meetings minutes.
• Encode and store important files or documents in computers.
• Assure the confidentiality of important matters.
• Greeting Clients.
• Check in / Checkout Processing Confirmations.
• Filing and Maintaining Completed Contract Files.
• Gathering and Copying of Contracts and Charge Slips for Credit Disputes, Chauffeur Disputes, Write-ups and Payment Confirmation.
• Help Operations and Sales.
• Administrative Tasks.
• Assist HR Manager/Office Administrator.
• Sort and Distribute Incoming Mail.
