Project Manager
Tadamon for communication services
Total years of experience :9 years, 7 Months
Tadamon works in the field of communication services and IT .its specializes in contact center and call center outsourcing.
the major project is LIBYANA mobile operator as we run their contact center as an outsourced joint.
my role:
handling all projects and operations.
following up with all departments managers on a daily basis
budget plan
enforce new ideas to our clients.
increase company revenue.
projects
Libyana project is the biggest deal we have around 100 agents working in Libyan call center .it a huge daily challenge we have to deal with as Libyan has the biggest call center in the country.
banking services.
we provide two banks with SMS push notification services which include technical and budget plans. am running these projects under my supervision .
Networking and IT.
building and planning a huge network at Regues office Tripoli is one of the successful projects completed which includes leading the technical team to smoothly apply all the project needs according to plan and budget.
throw many projects in Tadamon managed to increase my management and leadership skills and work as a team to ensure reaching our goals.
-Manage the sales and marketing team.
-follow up with the clients in monthly base.
-increase the company revenue.
-promote the company services and product in the Libyan market.
-develop business structure.