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Mohamed Elkasspy, Sales representative

Mohamed Elkasspy

Sales representative·Dunia Finance

Saudi Arabia

Bachelor's degree, خدمة مجتمع

Work experience

Total years of experience: 12 years, 7 months

Sales representative

November 2016 - Present

Dunia Finance

Dubai, United Arab Emirates

November 2016 - Present

❖Searching for a new customers and offer our products to them.
❖-Searching for the VIP customers in the other banks to inter them into our company.
❖ -Problem solving.
❖-Communication with customers

Company industry:
Economics & Financial Consulting
Job role:
Banking

Sales Executive

June 2018 - June 2021

Adib Securities

Dubai, United Arab Emirates

June 2018 - June 2021

Company industry:
Banking
Job role:
Sales

Call Center Agent

February 2007 - January 2010

LINK DSL

Egypt

February 2007 - January 2010

Receiving high volume of the customers' calls.
❖Replying all of the customers' inquiries.
❖Offering the new promotions to the customers.
❖Handling all of the customer's complaints.
❖Follow up the customers to confirming from quality of the products.
❖Suggest the possible solutions for the raised challenges to the
management.

Company industry:
Internet & E-commerce
Job role:
Customer Service and Call Center

Sales executive

February 2010 - January 2001

Barclays Bank

Egypt

February 2010 - January 2001

Searching for a new customers and offer our products to them.
❖-Searching for the VIP customers in the other banks to inter them into our
bank.
❖ -Problem solving.
❖-Communication with customers.

Company industry:
Banking
Job role:
Sales

Sales executive

January 2014 -

Abdulghany Hussein Company for electric elevators

Saudi Arabia

January 2014 -

Searching for a new customers and offer our products to them.
❖ -searching for an old elevators to baying it.
❖-renewing the old elevators.
❖-Communicating with customers and handling their complaints.
1
❖-following up with customers to make sure they are satisfied.

Job role:
Sales

specialist

February 2012 -

METLIFE life insurance

Egypt

February 2012 -

Develop a work divided into monthly and weekly and daily program
action plan
❖Target identification (category) and divide it into the most important and it
is important and without it.
❖Determining a special program since the morning of communications
and determine the date and also here it be tactless to completely convince
the client's deadline does not let him escape from it.
❖Set a timetable for visits and place and always alternatives in the event
of failure of one appointments
❖ Follow-up to the client by the Commissioner himself always and
intermittent and maintain the slightest relationship he might need.

Company industry:
Insurance & TPA
Job role:
Information Technology

Education

جامعة طنطا

June 2007

June 2007

Bachelor's degree, خدمة مجتمع

Egypt

GPA (percentage): 70%

GPA (percentage): 70%

Skills

COACHING
Beginner
COACHING
Beginner
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SUPPORT
Beginner
CUSTOMER SUPPORT
Beginner
FAX
Beginner
FAX
Beginner
INTERNET SOFTWARE
Beginner
INTERNET SOFTWARE
Beginner
LANGUAGES
Beginner
LANGUAGES
Beginner
LEADERSHIP
Beginner
LEADERSHIP
Beginner
QUALITY
Expert
QUALITY
Expert
RECEIVING
Expert
RECEIVING
Expert
Sales
Expert
Sales
Expert

Languages

Arabic

Expert

English

Expert