Chief Information Officer
Dr. Soliman Fakeeh Hospitals
Total years of experience :22 years, 8 Months
• Successfully rolled out the implementation of unified HIS, EMR, ORACLE EBS, and Document Management systems for a new hospital, and Primary Care Center, ensuring proper and secure accessibility.
• Successfully Built a well-trained RPA team and developed numerous processes for better business efficiencies and cost reduction, with an actual net savings of more than two M SR and planned for a minimum of one hundred processes with ROI exceeding 15M SR within three years.
• Utilizing the emerged technology for the benefit of the patient experience such as internal navigation and notification system and Chatbot to support state-of-the-art Internet of Things (IoT) and AI.
• Successfully mitigate the downtime risk by applying a contingency and recovery plan, and a disaster recovery site.
• Successfully led IT multifunction team covering ERP, HIS, RPA, development, Infrastructure, Cybersecurity, DBA, BI, and Service delivery.
• Led and collaborated with Quality Departments regarding the IT chapters in CBAHI and JCI accreditations.
• Led the IT and Cybersecurity chapters in HIMSS6 and HIMSS7 accreditations.
• Led the Cybersecurity Compliant Certificate ISO 27001.
• Led the development of IT and Cybersecurity Strategic Plans, IT Budgeting, IT scope of service, and IT policy and procedures.
• Building a unified communication and collaboration among IT and OULs and the Business users.
Assessing the Existing Infrastructure (Network/systems/security) and building a Hybrid environment represented in a New modern Datacenter with NCA, uptime standards, and Cloud
• Successfully deployed document management System within the digital transformation and paperless strategy.
• strategically and operationally Plan for the digital transformation using integrated solutions, equipment interfacing, optimized business workflow, DMS workflow, and RPA.
• Assessing the Existing IT staff and building a capable IT team of all expertise to achieve the Organization’s Objectives in the short term and long term.
• Assessing the Existing Infrastructure (Network/systems).
• Assessing the existing Business Application (Development/work cycles), and ensuring a unified Business application, which enables a unified business process, unified database structure, unified Application release, and unified reporting templates.
• Preparing the environment for digital transformation and centralized IT solutions.
• Ensure comparative and timely decision support information through consolidated reports and a command center, covering the three hospitals.
• Strategically plan for evolving and enhancing the current Application to cope with the recent technology and build and manage the needed calibers to achieve such objective.
• Building a full IT infrastructure (Networking, Servers, storage, Backup & DR, security, Telephone System, Monitoring Camera system, PMI) to cope with the digital transformation and centralization.
• Setting corporate-level information technology strategies, policies, and procedures.
• Accomplishing corporate-level financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; and initiating corrective action. Procedures and overall IT performance.
• Building a full IT infrastructure and Low current systems for a new Hospital (Networking, security, Telephone System, Monitoring Camera system, PMI).
• Deploying a full IT paperless solution including HIS, EHR, ERP, and HRM. (EVOSYS, NORAH).
• Building a full IT system administration, Messaging, Disaster Recovery, and Intranet.
• Setting information technology strategies, policies, and procedures.
• Accomplishing financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; and initiating corrective action. Procedures and overall IT performance.
• Coordinating priorities between the IT department and user departments; and -Reviewing the adequacy and allocation of IT resources in terms of funding, personnel, equipment, and service levels
• Maintaining staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
• Maintaining the organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
• Responsible for the Western region Information Technology Department, that includes, Main Hospital plus 5 branches covering Jeddah and Makah
• Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.
• Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
• Maintains quality service by establishing and enforcing organization standards.
• Approve and monitor projects, IT budgets, priorities, standards, procedures, and overall IT performance
• Coordinate priorities between the IT department and user departments; and -Review the adequacy and allocation of IT resources in terms of funding, personnel, equipment, and service levels
• Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
• Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
• Participating, and managing group of achievements in the field of Application implementations and upgrades
o Financial ERP application IDMS7
o Hospital and administration Applications (HMIS/MRM)
o Shifting from Patient traditional medical file to Electronic Medical record (IFA)
o IT helpdesk and asset management application (ManageEngine - plus service disk)
• Achieving group of system and network implementations:
o Preserves assets by implementing disaster recovery and backup procedures and information security and control structures.
o Domain and system administration implementation
o IP telephone implementation
o Inter-branches connectivity with quality assurance
o Network upgrades, firewalls, content filtering, and wireless coverage implementation
o Exchange mail server
o Configuration manager server
• Achieving with the organization JCI accreditation twice
• System cycles and workflow design and enhancement
Responsible for :
• IT department planning and auditing
• Hospital, financial and administration Applications implementation(DMS - HMIS/IDMS7)
• Domain and system administration implementation
• IP telephone implementation
• reports design and necessary development
• system cycles and workflow design and enhancement
• DB Backend administration and tuning
• Unix monitoring
• Advertisement design
• ORACLE DB back-end Maintenance, monitoring, and administrating with ORACLE tools (ORACLE, power builder, toad)
• Oracle (forms, reports), Visual Basic and Access Developer
• Network Installation, Maintenance, Troubleshooting and Administration
• ORACLE Application (DMS - HMIS/IDMS7) Migration, Maintenance, troubleshooting, implementation, Testing and training.
• Intranet design and maintenance and Internet supervision.
• PC Installation, Maintenance, and troubleshooting
• Coordinating between the hospital and cooperating companies
• Telecommunication & video conference conducting, supervising, and maintaining.
• General Support and Training In office Application and Others
• ISO Auditing
• Achieving with the organization JCI accreditation
Master of Science in Information Systems Management - University of Liverpool The dissertation topic: EMR deployment at the special subspecialties setup.
CISA (Certified Information Systems Auditor ) Self Study
Just the firist year of information system