IT Operation Manager
Sulaiman Alrajhi Colleges
Total years of experience :24 years, 1 Months
IT Operation Manager.
operations processes within SRC Colleagues. Managing expectations across all stakeholder groups. Sharing responsibility for project success; the day-to-day management of IT organization processes, including performance management, plan monitoring and evolution, metrics development, and management; management of the procurement of all IT-related purchases; recommending infrastructure improvements; developing, implementing, and ensuring compliance with operational policies and procedures; and maintaining computer operations, network, and telephone capabilities by utilizing a combination of internal resources as well as external vendors. Designing, Building & Managing the Infrastructure follow international standard and Managing the IT Infrastructure, Technical Support Team and Inventory Designing, Building & Managing Policy & procedure, Strategic Plan, Operation Plan. Used to plan, coordinate, direct, and design all operational activities of the IT department, as well as provide direction and support for IT solutions that enhance mission-critical business operations. And work closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the SRC Colleagues. Manage 11 Team member ( Network, Application, Service Desk, Security, System support and Web Admin ) and Direct report to CIO
2005-Present CAMEL FOR TOURISM, INC.
Sharm-Egypt IT Manager - IT Project Manager
Camel For Tourism is Family business hold other company cover Diving and Hospitality industry, and online
business as travel agent, Camel dive is one of the top Diving center at all the world
• Designing, Building & Managing the Infrastructure follow international standard and Managing the IT
Infrastructure, Technical Support Team and Inventory
• As Director of IT I used to plan, coordinate, direct, and design all operational activities of the IT
department, as well as provide direction and support for IT solutions that enhance mission-critical
business operations. And work closely with decision makers in other departments to identify,
recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization.
2000-2005 ROCHE DIAGNOSTICS SCIENTIFIC OFFICE
Cairo-Egypt IT Manager - IT Director
• Working in a Healthcare multinational office for 5 years as IT Manager for Roche Diagnostic Scientific
Office With the following responsibilities and duty: Designing, Building & Managing the Infrastructure
follow international standard and Managing the IT Infrastructure, Technical Support Team and Inventory
• As Director of Information Technology's my primary responsibility is to oversee the streamlined operation of the IT department and to ensure it aligns with the business objectives of the organization. This
individual's principal goals are to develop and manage application portfolios for each department and to attain all IT service level agreements for the user community within the organization.
• Provide Audit & Consultant Services until know on yearly Basis
Certificate ID : F298-0711 MC ID : 11869936
Sept. 2012 PMI PMP Project Management Professional -Egypt Certificate Number 1539215 CAPM Certificate Number 1536584
March 2003 Raya Academy: Microsoft Partner Cairo, Egypt
Sept. 1994 CAIRO UNIVERSITY Cairo, Egypt BSC. Of Commerce, Accounting