محمد الشعراوي

• Responsible for Establishing, monitoring, and managing all indirect, projects and services purchasing activities including Vendors selection and development contracts, negotiations, bid process, logistic, forecasting specification monitoring and Compliance.
• Recommend improvements to purchasing policy and direct the implementation of procedures and controls covering all areas of purchasing activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service.
• Manage Department Budget and day-to-day Operations.
• Prepare and recommend the purchasing budget and monitor financial performance versus the business plan so that the business is aware of anticipated costs/revenues, and areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalized upon.
• Meet saving plans.
• Recommend an optimum organization structure for the purchasing so that resources are optimally utilized, and communication can take place in an efficient manner.
• Hiring new talents, coaching and expatriations aiming at promoting higher talents.

• Leading the indirect Procurement team and activities valued approximately 40 $ million per year.
• Responsible for Establishing, monitoring, and managing all indirect, projects and services purchasing activities including Vendors selection and development contracts, negotiations, bid process, logistic, forecasting specification monitoring and Compliance.
• Recommend improvements to purchasing policy and direct the implementation of procedures and controls covering all areas of purchasing activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service.
• Mange Department Budget and day-to-day Operations.
• Prepare and recommend the purchasing budget and monitor financial performance versus the budget so that the business is aware of anticipated costs/revenues, and areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalized upon.
• Meet saving plans.
• Recommend an optimum organization structure for the purchasing so that resources are optimally utilized, and communication can take place in an efficient manner.
• Hiring new talents, coaching and expatriations aiming at promoting higher talents.
• TQM team leader for project ( Cost Saving - inventory optimize - OTIFEF )

Responsible for purchasing the demands of the Spare parts, services and all of projects inquiries of new plants, under conditions of the ISO and HACCP, which also has to be observed and approved by the Engineering team and Technical team in our company.
*Job Duties:
• Discussing the situation of current stock and Purchase Requisitions with the Engineering Dept. under the light of the current stock and the lead time of each material.
• Request, analyze, and benchmarking quotes from suppliers
• Making purchase orders, excute the agreements with the suppliers and Place, approve, follow-up, and expedite POs (Purchase Orders) with suppliers
• Makeing the negotiations that take place with our suppliers in terms of prices, delivery terms, efficiency and quality as assigned by the Purchasing Manager.
• Establishing and updating a vendor list, and making visits to the suppliers in their sites for auditing and evaluation, according to the check list, organized by Audit Dept.
• Handling any issue that could occure while supplying materials until they are safely delivered to our warehouses,
• Assurance Of Purchasing Procedure Documentation and Maintain Ordering File.
* Invoicing and follow up the payment of the suppliers.
* Preparing the annual estimated budget, based on the market status and prices trend.
* Presenting monthly report for my purchases, compared to the similar month of the last year.

Achievements :
-Adding at least 8 new suppliers for piping and valves with lower prices and best quality
-Adding at least 40 new suppliers for pumps steam accessorise and they are leaders in their field all over the world
-Establishing and updating suppliers data, documentd and on SAP
- Great participating in establishing the new plants of liquid soap and the Sulphonation Unit and new oil and ghee plants.
- supply all enquiries for new plants during corona without any delays.

• Responsible for purchasing the demands of Packaging of our products of the Oils, veg. butter (ghee), and Detergents, under conditions of the ISO and HACCP, which also has to be observed and approved by the Quality Control and Quality Assurance in our company.
Job Duties:
• Discussing the situation of current stock and Purchase Requisitions with the Planning Dept. under the light of the current stock and the lead time of each material.
• Request, analyze, and benchmarking quotes from suppliers
• Making purchase orders, execute the agreements with the suppliers and Place, approve, follow-up, and expedite POs (Purchase Orders) with suppliers
• Making the negotiations that take place with our suppliers in terms of prices, delivery terms, efficiency and quality as assigned by the Purchasing Manager.
• Establishing and updating a vendor list, and making visits to the suppliers in their sites for auditing and evaluation, according to the check list, organized by Audit Dept.
• Handling any issue that could occur while supplying materials until they are safely delivered to our warehouses, after testing by Q.C.
• Assurance Of Purchasing Procedure Documentation and Maintain Ordering File.
• Invoicing and follow up the payment of the suppliers.
• Preparing the annual estimated budget, based on the market status and prices trend.
• Presenting monthly report for my purchases, compared to the similar month of the last year.

Achievements:
• Adding 3 new suppliers for Cartoons with lower prices.
• Adding at least 5 new Suppliers in Printed items.
• Establishing and updating suppliers data, documented and on SAP
• Great participating in establishing the new plants of liquid soap and the Sulphonation Unit.
• Continues sharing with R&D and marketing teams to develop our products.

Responsible for purchasing the demands of the Chemicals and the Raw Materials and Packaging of our products of the Oils, veg. butter (ghee), and Detergents, under conditions of the ISO and HACCP, which also has to be observed and approved by the Quality Control and Quality Assurance in our company.
*Job Duties:
• Discussing the situation of current stock and Purchase Requisitions with the Planning Dept. under the light of the current stock and the lead time of each material.
• Request, analyze, and benchmarking quotes from suppliers
• Making purchase orders, excute the agreements with the suppliers and Place, approve, follow-up, and expedite POs (Purchase Orders) with suppliers
• Makeing the negotiations that take place with our suppliers in terms of prices, delivery terms, efficiency and quality as assigned by the Purchasing Manager.
• Establishing and updating a vendor list, and making visits to the suppliers in their sites for auditing and evaluation, according to the check list, organized by Audit Dept.
• Handling any issue that could occure while supplying materials until they are safely delivered to our warehouses, after testing by Q.C.
• Assurance Of Purchasing Procedure Documentation and Maintain Ordering File.
* Invoicing and follow up the payment of the suppliers.
* Preparing the annual estimated budget, based on the market status and prices trend.
* Presenting monthly report for my purchases, compared to the similar month of the last year.

Achievements :
-Adding at least 30 new suppliers for R.M with lower prices.
-Establishing and updating suppliers data, documentd and on SAP
-Changing the method of buying the Cautic Soda from down payment without transp. With only 2 suppliers To credit payments with trans. With 4 suppliers and avoid crisis of production stoppage because of soda.
- Great participating in establishing the new plants of liquid soap and the Sulphonation Unit.
- Continues sharing with R&D and marketing teams to develop our products.

1- forecasting likely levels of demand for services and products to meet the business needs and keeping a constant check on stock levels to maximise business efficiency;
2- conducting research to ascertain the best products and suppliers in terms of best value, delivery schedules and quality;
3- liaising between suppliers, manufacturers, relevant internal departments and customers;
4- identifying potential suppliers, visiting existing suppliers, and building and maintaining good relationships with them;
5- negotiating and agreeing contracts and monitoring their progress - checking the quality of service provided;
6- processing payments and invoices;
7- keeping contract files and using them as reference for the future;
8- forecasting price trends and their impact on future activities;
9- giving presentations about market analysis and possible growth;
10- developing an organisation's purchasing strategy;
11- producing reports and statistics using computer software;
12- evaluating bids and making recommendations based on commercial and technical factors;
13- ensuring suppliers are aware of business objectives;
14- attending meetings and trade conferences;
15- training and supervising the work of other members of staff
16- assistant for Supply Chain manager.

- Receive Inquiries and answer them and log them in the system.
- Provide support to customers over the e-mails.
- Troubleshooting Customer’s problems.
- Handle complaints, even when handling unpleasant customers.
- Build a long-term relationship with the customer.
- Surveying customer satisfaction rate.
- Enter customer details and other information in an accurate and efficient manner to the relevant systems.
- Escalate issues to second liners or management, if necessary, as defined in the Escalation procedures.

all about customer services & accounts for my company & revision for our accounts in banks daily & monthly

Registration all the accounting systems for any purpose by the instructions.

Teller