Mohamed Nabih Nabih Mahmoud El-Sonosy, IT Service Delivery Manager

Mohamed Nabih Nabih Mahmoud El-Sonosy

IT Service Delivery Manager

Savola Group

Location
United Arab Emirates
Education
Master's degree, MBA
Experience
8 years, 7 Months

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Work Experience

Total years of experience :8 years, 7 Months

IT Service Delivery Manager at Savola Group
  • Egypt - Cairo
  • December 2019 to May 2021

www.savola.com Achievements:
-Development of the nationwide security and Email gateway plus Backup along with DR site.
-Sales Buzz (Sales force automation) application project for controlling the Sales reps and demonstrate an online dashboard system for the management.
-WAN Network revamping along with riverbed optimization and CCTV project in the organization.
-ORACLE ERP implementation project.
-Robotics Process Automation for Finance and HR project using UI Path technology.
-Development of the group polices and procedures for the information technology.
-Perform Audit using the CISA standards on the organization.

IT Manager at ABD Group
  • Egypt
  • July 2001 to October 2006

importing Home appliances)

Senior Systems Engineer at Global Brands Group
  • Egypt
  • October 1999 to July 2001

authorized service provider) 5 Mosadak St. - Dokki, Giza. Senior Systems Engineer Duties & Responsibilities:

Education

Master's degree, MBA
  • at Arab Academy For Science, Technology & Maritime Transport
  • August 2021
Bachelor's degree, Computer Science
  • at Modern Academy For Computer Science And Management Technology
  • August 1997

Specialties & Skills

Pre sales Technical Support
Windows Server 2008
Software Solutions
SQL Server 2000 2008
HP Server Hardware
PLANNING
AUTOMATION
CLOSED-CIRCUIT TELEVISION SYSTEMS (CCTV)
SAP CRM
BUSINESS PROCESS
BUSINESS PROCESS AUTOMATION
MFG/PRO (ERP)
SAP ERP

Languages

English
Expert

Training and Certifications

SAP Basis (Certificate)
Date Attended:
May 2014

Hobbies

  • computer savvy