transportation manager
The Transporter
Total years of experience :17 years, 11 Months
Oversee Transport Operations: oversee and manage the daily operations of the transportation services provided by the company. This includes coordinating the movement of passengers and commuters between different Governorates of Egypt.
Training and Development: Develop and implement training programs for the transportation staff, including drivers and support personnel. Conduct regular training sessions to enhance their skills, ensure compliance with safety regulations, and improve customer service.
Quality Evaluation: Establish and maintain quality evaluation processes to ensure that the transportation services provided by GO Bus meet or exceed industry standards. Conduct regular audits and inspections to identify areas for improvement and implement corrective actions.
Fleet Management: Manage the company's fleet of vehicles, including buses, vans, and other transportation vehicles. Ensure that the fleet is properly maintained, serviced, and equipped with necessary technology and safety features.
Schedule and Route Planning: Collaborate with the scheduling team to develop efficient transportation schedules and routes that optimize passenger capacity, minimize travel time, and ensure timely arrivals and departures. Continuously monitor and adjust schedules to accommodate changing demands and operational constraints.
Compliance and Regulatory Requirements: Stay up to date with local and national transportation regulations, laws, and industry standards. Ensure compliance with all relevant regulations, including vehicle maintenance, driver licensing, insurance, and safety standards.
Performance Monitoring and Reporting: Develop and implement performance monitoring systems to track key performance indicators (KPIs) related to transportation operations, such as on-time performance, passenger satisfaction, and fuel efficiency. Prepare regular reports outlining the performance of the transportation services and identify areas for improvement.
Cross-functional Collaboration: Collaborate with other departments within the company, such as maintenance, human resources, and marketing, to ensure smooth operations and alignment of goals. Work closely with the maintenance team to ensure timely vehicle repairs and maintenance.
Emergency Preparedness: Develop and implement emergency response plans for transportation-related incidents, such as accidents, breakdowns, or natural disasters. Ensure that staff members are trained and prepared to handle emergencies effectively.
• Strategically managed and oversaw transportation operations, ensuring efficient and punctual daily delivery of employees and services. Handled a monthly volume of 35, 000 trips, transporting approximately 5, 300 employees each day.
• Developed and executed transportation strategies and plans to optimize routes, decrease costs, and enhance delivery performance across six locations: Smart Village, October City, Alexandria, Maadi, Hurghada, and Fifth Settlement.
• Cultivated strong partnerships with suppliers, vendors, and transportation companies to facilitate smooth operations and establish robust business relationships. Supervised five ground transportation companies across the six locations.
• Implemented tailored routes and itineraries for each location, leveraging the Global Geographic Information System (GIS) mapping system. Achieved significant employee growth, from 3, 050 to 5, 300 within two years, through the creation and enhancement of 35 distinct routes.
• Monitored transportation budgets and expenses, proactively identifying cost-saving opportunities and executing effective measures. Successfully managed a monthly invoice amount of 7 million EGP, resulting in notable cost savings. Maintained an average transportation cost of 1, 100 EGP per employee per month, setting a benchmark in monthly employee transportation expenses. This accomplishment was achieved by optimizing vehicle capacity utilization rates, increasing the average percentage of employees inside buses to 76.6%.
• Ensured strict adherence to transportation regulations and safety standards, including licensing, permits, and vehicle inspections. Efficiently oversaw the vehicle fleet, including maintenance schedules, repairs, and maximizing fleet utilization for optimal efficiency.
• Supervised and trained 15 internal transportation staff members, providing expert guidance and comprehensive training programs. This resulted in a 20% increase in on-time delivery performance and adherence to company policies and procedures.
• Spearheaded cross-functional collaboration efforts with procurement, warehouses, and customer service teams, streamlining operations and reducing costs by $250, 000 annually while improving overall efficiency by 30%.
• Resolved transportation-related issues promptly and efficiently, addressing delays, accidents, and customer complaints. Maintained accurate transportation records, including logs, reports, and comprehensive documentation, in compliance with regulatory and internal requirements.
• Managed inter-governorate transportation between Hurghada, Alexandria, and Cairo sites on a weekly basis for technical and logistics support employees.
• Arranged transportation for foreign visitors to and from the airport, as well as during their visits to company sites in Egypt. Coordinated with vendors to provide specialized vehicles that align with the importance of these visits.
• Supervised the transportation of computers for 3, 000 remote employees, ensuring secure and timely delivery to and from their homes. Maintained meticulous records of computer transportation activities, including delivery schedules, recipient information, and any incidents or exceptions encountered.
• Provided regular reports and updates to management on employee transportation and computer device performance, including key metrics, cost analysis, identifying challenges and areas for improvement, and proposing initiatives.
• Cultivated strong relationships with internal stakeholders, such as IT, HR, and procurement, fostering effective coordination and alignment in daily employee, visitor, and computer transportation activities.
• Drove automation and elimination of manual processes within transportation operations. Explored partnerships with ride-hailing platforms like Uber and SWVL as a first step. In the long term, contributed to the development of a proprietary transportation program for the company, aiming for implementation across all locations.
• Achieved significant cost savings by implementing strategic measures to reduce financial expenses in weekly transportation schedules.
• Streamlined the preparation and revision of transportation monthly invoices with key suppliers, including "Family Corp" and "EL Prince Travel, " in collaboration with the finance department.
• Successfully managed a fleet of 50 company cars, 91 buses, and 122 drivers provided by Vendor 24/7, ensuring seamless operations and optimal resource allocation.
• Monitored real-time traffic conditions and proactively managed transportation operations to minimize delays and improve efficiency.
• Served as the point of contact for the transportation hotline, promptly addressing calls and providing alternative solutions to transportation issues, resulting in high customer satisfaction.
• Expertly provided route directions to drivers, optimizing travel time, and improving overall delivery performance.
• Produced comprehensive transportation reports, operation reports, and financial reports, enabling decision-makers to gain valuable insights and make informed decisions.
• Orchestrated and executed various trips with meticulous attention to detail, guaranteeing punctuality and delivering the highest service quality.
• Organized transportation logistics for Xceed guests, ensuring a smooth transition from airport arrival to the implementation of their visit itinerary.
• Optimized driver schedules to maximize efficiency and benefits for both Xceed and drivers, resulting in improved productivity and driver satisfaction.
I am proud to hold a Bachelor's degree in the Faculty of Arts from Cairo University, one of Egypt's most prestigious educational institutions. Throughout my academic journey, I have acquired a comprehensive understanding of various disciplines within the arts and humanities, nurturing a profound passion for knowledge and intellectual exploration. Studying at Cairo University has provided me with a solid foundation in critical thinking, research skills, and analytical reasoning. The rigorous curriculum exposed me to a wide range of subjects, including literature, history, philosophy, sociology, and languages. This interdisciplinary approach has enabled me to develop a well-rounded perspective and appreciate the interconnectedness of different fields of study. During my time at Cairo University, I actively engaged in classroom discussions, collaborated with fellow students on group projects, and participated in extracurricular activities. These experiences fostered my communication and teamwork skills, allowing me to effectively convey complex ideas and work harmoniously with diverse individuals. Furthermore, I had the opportunity to learn from esteemed professors who challenged me to think critically and pushed me to expand my intellectual horizons. Their guidance and mentorship have been invaluable in shaping my academic growth and instilling in me a lifelong commitment to learning.
