محمد إيمان

1.Procurement Strategy Development:
• Develop and implement procurement strategies for raw materials, packaging,
and services required
for dairy and juice production.
• Identify potential suppliers and maintain a robust supplier base.

1. Develop and implement procurement strategies to ensure a steady supply of
raw materials, ingredients, and packaging materials from foreign suppliers.
2. Identify, evaluate, and select new foreign suppliers based on quality, pricing,
delivery times, and other criteria.
3. Negotiate contracts and agreements with foreign suppliers to ensure
competitive pricing, quality, and delivery terms.
4. Process purchase orders and track shipments to ensure on-time delivery
and quality compliance.
Work closely with internal stakeholders, including production, logistics, and
quality control teams to ensure smooth procurement processes.
5. Analyze market trends and supply chain data to optimize procurement
processes and identify cost-saving opportunities.
6. Conduct regular supplier performance reviews to assess their performance
against established benchmarks and identify areas for improvement.
7. Ensure compliance with all relevant regulatory requirements, including
import/export regulations, product safety, and environmental regulations

1. Develop effective forecast models based on industry trends and demand
patterns.
2. Support management with risk assessments and mitigation activities.
3. Propose and implement solutions to improve demand forecast accuracy.
4. Successfully communicate forecast and inventory estimations to
management.
5. Monitor and report on important changes in sales forecasts, budgets, and
business
6. Maintain records of goods ordered and received for white cheese and
juice&milk
category
7. Locate vendors of raw materials, packaging material or supplies, and
interview
them in order to determine product availability and terms of sales.
8. Prepare and process requisitions and purchase orders for supplies.
Control purchasing budgets for the category
9. Review purchase order claims and contracts for conformance to company
policy.
10. Represent companies in negotiating contracts and formulating policies with
suppliers.

1. Develop and implement procurement strategies to ensure a steady supply of
high-quality raw materials, ingredients, and packaging materials.
2. Manage a team of procurement professionals and provide leadership and
guidance to ensure the teams success.
3. Identify, evaluate, and select new suppliers based on quality, pricing,
delivery times, and other criteria.
4. Negotiate contracts and agreements with suppliers to ensure competitive
pricing, quality, and delivery terms.
5. Process purchase orders and track shipments to ensure on-time delivery
and quality compliance.
6. Work closely with internal stakeholders, including production, logistics, and
quality control teams, to ensure smooth procurement processes.
7. Analyze market trends and supply chain data to optimize procurement
processes and identify cost-saving opportunities.
8. Develop and maintain strong relationships with suppliers and work
collaboratively with them to resolve any issues or challenges that may arise.
9. Ensure compliance with all relevant regulatory requirements, including
product safety and environmental regulations.

1) Maintain records of goods ordered and received for white cheese and
juice&milk
category
2) Locate vendors of raw materials, packaging material or supplies, and
interview
them in order to determine product availability and terms of sales.
3) Prepare and process requisitions and purchase orders for supplies.
4) Control purchasing budgets for the category
5) Review purchase order claims and contracts for conformance to company
policy.
6) Represent companies in negotiating contracts and formulating policies with
suppliers.

• Follow up purchasing orders & foreign purchasing activities accurately on
daily basis.
• Follow up with suppliers to deliver goods in time.
• Negotiate with suppliers to get competitive prices & to reach better payment
terms.
• Communicate with Suppliers to get required documents for Clearance &
Shipping Conditions.
• Shipment follow-up in order to reduce lead time & avoid delivery issues.
• Search for new suppliers.
• Receive Requisitions from different Departments.
• Follow up Delivery Problems as soon as it

Obtains client information by answering telephone calls; interviewing clients;
verifying information.
• Determines eligibility by comparing client information to requirements.
• Establishes policies by entering client information; confirming pricing.
• Informs clients by explaining procedures; answering questions; providing
information.
• Maintains communication equipment by reporting problems.
• Maintains and improves quality results by adhering to standards and
guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in
educational opportunities.
• Accomplishes sales and organization mission by completing related results
as needed.

Accomplishes customer service human resource objectives by recruiting,
selecting, orienting, training, assigning, scheduling, coaching, counseling,
and disciplining employees; communicating job expectations; planning,
monitoring, appraising, and reviewing job contributions; planning and reviewing
compensation actions; enforcing policies and procedures.
• Achieves customer service objectives by contributing customer service
information and recommendations to strategic plans and reviews; preparing
and completing action plans; implementing production, productivity, quality,
and customer-service standards; resolving problems; completing audits;
identifying customer service trends; determining system improvements;
implementing change.
◦
Meets customer service financial objectives by forecasting requirements;
preparing an annual budget; scheduling expenditures; analyzing variances;
initiating corrective actions.
• Determines customer service requirements by maintaining contact with
customers; visiting operational environments; conducting surveys; forming
focus groups; bench marking best practices; analyzing information and
applications.
• Improves customer service quality results by studying, evaluating, and
re-designing processes; establishing and communicating service metrics;
monitoring and analyzing results; implementing changes.
◦
Maximizes customer operational performance by providing help desk
resources and technical advice; resolving problems; disseminating advisories,
warnings, and new techniques; detecting and diagnosing network problems.
◦
Updates job knowledge by participating in educational opportunities; reading
professional publications; maintaining personal networks; participating
in professional organizations.
◦ Accomplishes information systems and
organization mission by completing related results as needed.