Cloud & Smarter Infrastructure Endpoint Technical Engineer ( IBM BigFix )
Prosoft Information Systems
Total years of experience :5 years, 0 Months
Technical engineer I've worked and you've installed and manage and solving problems for IBM endpoint manager
Set plan for implementation requirement software and hardware for customer
Set plan for customer environment what and which Endpoint module need to implement
Set plan for implementation days and end of project
Set plan for training customer to new IBM Endpoint Manager Solution
I have deep technical knowledge in:
IBM Endpoint Manager for Life cycle Management
- Asset discovery
- IBM Software inventory
- OS Deployment and Bare Metal Imaging
- Power Management
- Remote Control Configuration
- Software Distribution
- Endpoint manager for Software usage analysis
- Virtual endpoint management
IBM Endpoint Manager for Patch Management
- Reviewing the patch Management Domain
- Applying a patch
- Using the Microsoft Rollback Task Wizard
- Configuring patch constraints
- Creating patch offers
- Creating baselines
- Configuring the download plug-in for SUSE Enterprise Linux
- Patching a Linux system
IBM Endpoint for Core Protection Module
- ( Trend Micro Smart Protection Server Configuration )
- Web Reputation Blocked and Approved Web Site List
- Web Reputation Security level Configuration
- Web Reputation Proxy Configuration
- ActiveUpdate Server Configuration
- Common Firewall Configuration
- On-Demand Scan Configuration
- Real Time Scan Configuration
- DLP Configuration
- Device Control Configuration
Senior System Engineer in
Prosoft Information Systems
IBM Software Distributor
System engineer will be for all aspects of systems administration including networks, application, databases, and servers and storage and all network component hardware and software
Job responsibilities
1- Provide implementation, configuration, coordination, control, maintenance, troubleshooting, security, usage and health monitoring for servers and firewalls and routers, switches, wireless systems satiability all network nodes all passive like fiber optic cables cat6 and network points and active component and the development of specialized system procedures.
2- Performs advanced and basic systems security configuration and administration functions
3- Performs systems backup and recovery procedures, set backup plans and basic scripts to resolve performance problems, maintains system documentation and logs for trace and resolve errors'
4- Performs web content filtering policy in UTM Appliances and external IPS, Antivirus, Application Control, Email Filter, DLP
5- Performs users Permissions and authentication in Domain Controller for access network resources
6- The main person to develop plans for update network and infrastructure
7- Responsible for update and purchase licenses and renewals for network OS, desktop OS, antivirus, IPS, firewalls
8-Build and manage sub contractor vendor relationship to whom we would outsource some of our IT Infrastructure work
9- deep knowledge in design, configuration, install, resolve problem for , win server 2003, 2008, active directory, DNS, DHCP, windows deployment services on 2008
10- Provide technical consultation about, systems migrations, install new software or new services, and upgrade software and hardware, proceeds steps for systems migration form physical to virtual like VMware ESXI 5, upgrade network OS and Desktop OS
During my work in Prosoft Information Systems I gained experiences in
Tivoli Software
1- IBM Tivoli Provisioning Manager
2- IBM Tivoli Storage Manager FastBack
3- IBM Tivoli Storage Manager
4- IBM Tivoli Endpoint Manager
SUMMARY
I own a lot of experience in some solutions for big providers like IBM, VMware, Symantec, Webmarshal, and Microsoft
•IBM Hardware & Sofware
*ProtecTIER Appliance (TS7610)
* Storwize V7000
* DS5000
* System X
*IBM Lotus Notes
*IBM Lotus Domino
*IBM Endpoint Manager
Prepare IBM Midrange Storage Technical Support V3
• VMware
• Identify vSphere Architecture and Solutions
• Install and Configure vCenter Server
• Install and Configure VMware ESXi
• Configure vNetwork Standard Switches & vSS Policies
• Create and Configure VMFS Datastores
• Create and Deploy Virtual Machines & vApps
• Administer and Migrate Virtual Machines and vApps
• Backup and Restore Virtual Machines
• Update and Profile ESXi Hosts
• Configure vNetwork Distributed Switches & vDS Policies
• Perform Basic vSphere Troubleshooting
• Monitor vCenter and Administer Alarms
Prepare VCP Certification for VMware vSphere 5
• Symantec - Solutions' for Backup and disaster solution example product
1- Backup Exec for Windows Servers 2010
2- Backup Exec for Windows Servers 12.5
3- Backup Exec System Recovery 2010
4- Backup Exec System Recovery 8.5
5- Endpoint Protection 11.5
Migrate Endpoint to another server and deploy client
Migrate DLO (Desktop and laptop option) for Backup exec for windows server migrate DLO Data in old server to new server with same configuration
Migrate disaster solution from dead server to new with different hardware
System engineer in QuadraTech for Information Technology
www.qtit.com
From 2009 to 2010
Job Description
• Manage Installation and delivery of AV equipments, digital signage and Network (LAN, WAN) solution.
• Analyze and resolve technical problems for established networks.
• Be knowledgeable regarding WAN router configurations.
• Understand and have expertise in TCP/IP
• Design and manage network hardware
• Design and manage Active Directory
• Configure and manage servers
• Set up group policies and network security
• Configure XP/Win 7 and win 2003, 2008
• Build, maintain, and provide security on routers and firewall
• Configure and maintain Microsoft Exchange
• Configure and maintain ISA Server
• Maintain system’s Internet Information Server
• Configure and maintain Enterprise Anti-Virus program
• Install network software
• Oversee and maintain content filtering program
• Provide technical advice as required for system planning
• Install and maintain network cabling
• Install and maintain fiber
• Plan, test, recommend, and implement network, file server, and workstation hardware and software.
• Provide network documentation, training, and guidance to computing system clients and programmers.
• Conduct technical research on network upgrades and components to determine feasibility, cost, time required, and compatibility with current system.
• Install, configure and maintain network components.
• Determine plan layout for new hardware or modifications to existing layout.
• Install, upgrade, and configure network printing, directory structures, user access, security, software, and file services.
Monitoring, maintaining and managing the daily operation of networks.
During my work in QuadraTech I gained experiences in:
QuadraTech Symantec silver partner
Symantec Backup Exec 12.5 and 2010 experiences for implement and support and good troubleshooters good resolver any problem for this solution
Symantec Backup Exec System Recovery 8.5 and 2010 implement and manage this solution
Symantec Endpoint protections 11.5 implements and manages and migrates and deploy Client and support client
Webmarshal web content filtering solution implements and manage and support
Microsoft Exchange server 2007 Implement configures and troubleshoots
Network Engineer in NTG Company
(National Technology Group).
NTG Company: A company which works in the field of Networking solution and Pc, s and Advanced Software .
During my work in NTG I gained experiences in:
NTG Web Site www.egypt.ntgclarity.com
During my work in NTG I gained experiences in:
Dealing with Network Antivirus
Symantec Endpoint Protection
Symantec antivirus corporate edition
Implement and support AT RAS Server for VPN, Database Oracle and SQL, Exchange server 2003
And outsourcing customer support