IT Automation
Woqod
Total years of experience :13 years, 5 Months
Terminating new Woqod Petrol Station fuel Dispensers, DOMS, Converter, WGT
and install and configure RPS System.
• Installing and Configuring IT & Automation related equipment’s such as
Disp.Printers, RPS printers, IDMatics, Paymatics, WGT, Nozzle Readers etc..
• Installing and configuring Point of Sales (POS) machines, Barcode printers, Item
Basket and Hand Held Devices
• Attending Service Calls related to IT & Automation issues of the Woqod Stations
all over Qatar.
• Testing and Repairing the devices like Dispensers Printers, Nozzle Readers,
RFIDmatics etc..
• Updating New Software version (Gilbarco) for Dispensers
• Updating DOMS, RFIDMatic, Dispenser outdoor Printer software version
Worked Experience in Automatic Tank Gauge (ATG350, 450, 450+)
• Maintenance & management of the Critical Windows based Server (2008) and Exchange (2010) Environment.
• Configuring, Maintaining and troubleshooting LAN & WAN networks.
• Responsible for diagnosing & resolving hardware, software & end users problems.
• Acting as the first point of contact for all IT & technical queries.
• Working within a TCP/IP network environment, including DHCP, DNS and Ethernet .
• Involved in the rollout of software updates and patches.
• Maintaining a wide range of computer hardware and software programs.
• Responsible for allocating work to junior staff and induction training for new staff.
• Updating and monitoring IT user accounts.
• Maintaining up to date Antivirus levels on all machines company wide.
• Working on Active Directory accounts, configuration of Blackberrys, Iphones & laptops.
• Managing and monitoring of backups in multiple locations.
• Providing maintenance support and break-fix solutions.
• Follow documented processes i.e. implementing change control procedures.
• Purchasing of IT Equipment and software in line within agreed budgets.
• Responsible for the fast and accurate troubleshooting of reported faults.
Additional Duties
• Experience in Airline Ticketing and Travel Management.
• Booking and reserving Air Tickets and Hotels online for VIP’s
• Dealing with Travel Agent for Booking and issuing Air Ticket’s for employees.
• Preparing Quotations Requests, LPO’s and maintaining Records etc..
• Meeting and greeting clients and visitors to the office.
• Typing documents and distributing memos.
• Handling incoming / outgoing calls, correspondence and filing.
• Faxing, printing, photocopying, filing and scanning.
• Monitoring inventory, office stock and ordering supplies as necessary.
• Updating & maintain the holiday, absence and training records of staff.
• Responsible for purchase orders. Raising of purchase orders and invoice tracking.
• Creating and modifying documents using Microsoft Office.
• Updating, processing and filing of all documents.
• Attend and resolve users Complain in IT issues, (IT Support).
• H/ware installation & T/shooting (Assembling, Replacing peripherals, Servicing).
• Software installation (OS, Drivers, & other 3rd party software’s).
• Maintaining Computerized Document Controlling system