Manufacturing Assembler
Terumo BCT
Total years of experience :8 years, 11 Months
● Achieved and exceeded production targets consistently, resulting in a 20% increase in overall manufacturing output.
● Improved organization of storage systems in collaboration with team members, resulting in quicker retrieval and dispatch of goods.
● Organized and presented training for over 300 employees located across 7 different offices to facilitate software migrations and the deployment schedule.
● Administered Active Directory services, including user account management, group policy configuration, and security permissions for 300+ employees across multiple organizational units.
● Procured and installed 120 new computers and software applications for a Windows upgrade.
● Provided tier 3 support for escalated IT issues, troubleshooting complex system and network issues, and resolving them in a timely manner to minimize business impact.
● Collaborated with 10+ vendors to facilitate timely repairs and hardware replacements under warranty agreements, which reduced the company's spending on IT services and equipment by $15, 000.
● Conducted regular performance tuning and optimization of server and network infrastructure, identifying and resolving bottlenecks to improve system responsiveness and user experience.
● Installed, configured, and supported workstations and software systems for 700+ bank employees.
● Improved and executed over 40 network projects that enhanced network stability and redundancy by updating end of life Cisco switches and wire management.
● Provided technical expertise and support for system upgrades, patch management, and software deployments, ensuring seamless integration with existing infrastructure and minimal downtime.
● Supervised the installation of queuing systems and CCTV cameras on-site at 15+ branches.
Bachelor of Engineering in Electronics (Telecommunications)