Document Verification Representative
Du Company
Total years of experience :19 years, 3 Months
DU - \[Sep 2015 - Now\] - Abu Dhabi - United Arab Emirates
\[Document Verification Representative\] (Government, Large Enterprise)
• Retail Customer Services (Government and Large Enterprise Retail Sales).
• Retail Sales Postpaid Package.
• Documents Check & Verify for Postpaid SIM Activate.
• MNP (Mobile Number Portability).
• To promptly transmit to the Company in accordance with the rules all applications and information received including payment made.
• Participate to One on One meeting with the Government and Large Enterprise Customers and provide the proper documentation for activities and production.
• Follow the Company guidelines contained in the company's Sales Practices Manual.
• To participate to all planned training sessions in accordance to Company Training Program.
• Comply with all business quality and persistence control best practices well as meet the Company customer service standards.
\[Retail Sales Supervisor\] - \[2011-Now\]
• Responsible for managing a retail staff within a business. Coordinates the shipping of goods, sets up displays, and assists customers and staff during business hours.
• Increased the revenue by 30% for Egypt Army Forces sales by selecting the best materials with minimum costs.
• Manage retail staff, including cashiers and people working on the floor.
• Took the initiative to regularly contact members, build trust and provide counselling information.
• Support retail outdoor activities & events when required
• Won the company’s Top Sales Achiever award.
\[Sales Representative and Data Entry\] \[2009-2011\]
• Sold Product and Services to customers and full customer need assessment by proper probing to identify the customer's needs
• Acting as customer's telecom advisor
• Maintain all accounts payable reports, spreadsheets and accounts payable files.
• Processing accounts payables invoices and recording all cash activity on a daily basis
El Mahgoub for Trade and Import Company \[2007- 2009\]
\[Sales Representative (Indoor) and Data Entry\]
• Sold Product and Services to customers. Provide strong, updated product knowledge and competition's offers awareness.
• Working as Data Entry as I have a good computer skills.
Genena Mall- Concrete Shop \[2005- 2007\]
\[RETAIL SALES ASSOCIATE - Cashier - Stocker\]
• Responsible for sales generation and delivering a positive customer experience. I was responsible for a variety of operational duties as assigned by the store management team
• Working as Cashier as I have a good Mathematical, communication and computer skills.
• Responsible for receiving merchandise, unloading or unpacking it, marking it with codes to be identified, stocking shelves, and helping customers place orders.