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Mohamed Ghazi, Office Manager

Mohamed Ghazi

Office Manager ·Almuhtarif Documents Clearing Services

United Arab Emirates

Diploma, Data Analysis Professional Nanodegree

Work experience

Total years of experience: 24 years, 5 months

Office Manager

September 2019 - Present

Almuhtarif Documents Clearing Services

Dubai, United Arab Emirates

September 2019 - Present

• Managed daily office operations and administrative tasks to ensure workflow efficiency.
• Oversaw document clearing processes, ensuring compliance with UAE regulations.
• Coordinated with government agencies and clients to facilitate business services.
• Implemented digital tools to enhance document management and streamline operations.
Company industry:
Business Support Services
Job role:
Information Technology

IT & Business Operations Manager

June 2018 - August 2019

TASHEEL Samnan

Sharjah, United Arab Emirates

June 2018 - August 2019

• Led the implementation of IT infrastructure and digital transformation for service optimization.
• Developed automated workflow solutions to improve operational efficiency.
• Trained employees on business management systems and digital analytics.
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Information Technology

IT & Business Solutions Specialist

December 2017 - May 2018

Taryam American Private School

Sharjah, United Arab Emirates

December 2017 - May 2018

• Spearheaded IT system improvements to support educational operations.
• Conducted data-driven analysis to enhance administrative processes.
• Trained staff on utilizing digital tools for increased productivity.
Company industry:
Primary, Prep, & Secondary School
Job role:
Information Technology

IT & Business Optimization Lead

October 2011 - November 2017

System One

Cairo, Egypt

October 2011 - November 2017

• Managed business process development and IT solutions implementation.
• Led network management and data analytics initiatives for decision support.
• Designed business strategies to increase operational efficiency and reduce costs.
Company industry:
Business Support Services
Job role:
Information Technology

IT Specialist

January 2002 - September 2011

Freelancer

Cairo, Egypt

January 2002 - September 2011

(Consulting & technical support services for individuals and small business).
• Advised clients on purchases and set up of new equipment
• Reused and optimized current and outdated hardware and software for end users
• LAN and wireless routers systems setup for clients
• Migrated end users from Windows XP to Win7 and Win 8.1 and from PC to Mac OS systems
• Repaired damaged PC and Mac computers and laptops to working like new
• Set up email and corporate email on CPE mobile devices (tablets, cell phones, iPads, etc.).
Company industry:
IT Services
Job role:
Information Technology

Education

Udacity

January 2021

January 2021

Diploma, Data Analysis Professional Nanodegree

Egypt

Mansoura University

May 2010

May 2010

Bachelor's degree, Accounting

Egypt

GPA (percentage): 55.21%

GPA (percentage): 55.21%

Bachelor of Commerce Division of Accounting.
View attachment

Skills

Active Directory
Expert
Active Directory
Expert
System Engineering
Expert
System Engineering
Expert
Network Administration
Expert
Network Administration
Expert
ITIL
Expert
ITIL
Expert
MCSE
Expert
MCSE
Expert
Business Development & Sales Strategy
Expert
Business Development & Sales Strategy
Expert
Client Acquisition & Relationship Management
Expert
Client Acquisition & Relationship Management
Expert
Market Research & Competitive Analysis
Expert
Market Research & Competitive Analysis
Expert
Negotiation & Contract Management
Expert
Negotiation & Contract Management
Expert
Tendering & Proposal Writing
Expert
Tendering & Proposal Writing
Expert
Strategic Planning & Revenue Growth
Expert
Strategic Planning & Revenue Growth
Expert
IT Solutions & Infrastructure Development
Expert
IT Solutions & Infrastructure Development
Expert
Facilities & Operations Management
Expert
Facilities & Operations Management
Expert
Project Management & Leadership
Expert
Project Management & Leadership
Expert
Microsoft Office (Excel, Word, PowerPoint)
Expert
Microsoft Office (Excel, Word, PowerPoint)
Expert
AI Utilization for Business Optimization
Expert
AI Utilization for Business Optimization
Expert
Active Directory
Expert
Active Directory
Expert
System Engineering
Expert
System Engineering
Expert
Network Administration
Expert
Network Administration
Expert
ITIL
Expert
ITIL
Expert
MCSE
Expert
MCSE
Expert

Languages

Arabic

Expert

English

Expert

Training and Certifications

Certifications
ITIL® (2011), Foundation Level Certification
Sep 2015
Show credentials
Microsoft® Certified Technology Specialist (MCTS)
Mar 2011
Show credentials
Training
Special Abilities- The Art of Dumping, the Art of Authoring, Charismatic.
EDU Master
Feb 2014
Show credentials
Leadership and Creativity Managing Priorities, Planning and setting goals, Management and recruitmen
EDU Master
Feb 2014
Show credentials
Guidance Education Guidance, Financial Intelligence, Stress Management
EDU Master
Feb 2014
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Human Development Neuro-linguistic programming (NLP), Law of Attraction, Bioenergy
EDU Master
Feb 2014
Show credentials
Mini MBA
NGC
Sep 2014
Information Technology Infrastructure Library (ITIL)
Herotech
Sep 2015
Microsoft Certified Solutions Associate (MCSA)
Herotech
Jun 2015
Cisco Certified Network Associate (CCNA)
IT Share
Mar 2010
Show credentials
Microsoft Certified Systems Engineer (MCSE)
IT Share
Jul 2009
Show credentials
Soft Skills
IT Share
Jul 2009
Show credentials

Hobbies and interests

IQ Tests
Traveling
Attending Seminars
Computer Skills
Computer Languages
Research