محمد غلام, Property consultant

محمد غلام

Property consultant

Unique properties

البلد
المملكة العربية السعودية - الرياض - الشمال
التعليم
دبلوم, Aviation
الخبرات
10 years, 6 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :10 years, 6 أشهر

Property consultant في Unique properties
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ أبريل 2016

● Providing guidance and assisting sellers and buyers in marketing and purchasing property for the right price under the best terms
● Determining clients’ needs and financials abilities to propose solutions that suit them
● Performing comparative market analysis to estimate properties’ value

Supervisor of Quality & Customer Service في Flynas
  • المملكة العربية السعودية - الرياض
  • أشغل هذه الوظيفة منذ فبراير 2015

● Setting goals and objectives
● Handling major complaints that cannot be handled by agents
● Record team punctuality and performance on daily basis
● Assign certain duties to the employee, explaining how those duties are to be done
● Resolve customer complaints via phone, email, or social media
● Interact with customer face to face
● Record details of inquiries, comments, complaints and details of actions taken
● Communicate and coordinate with internal departments
● Provide information about Flynas flights and service
● Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments

Specialist Quality & Customer Service في Flynas
  • المملكة العربية السعودية - الرياض
  • يونيو 2014 إلى يناير 2015

● Resolve customer complaints via phone, email, or social media
● Interact with customer face to face
● Record details of inquiries, comments, complaints and details of actions taken
● Communicate and coordinate with internal departments
● Provide information about Flynas flights and service
● Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments

Call Center Agent في smartlink
  • المملكة العربية السعودية - الرياض
  • نوفمبر 2013 إلى يونيو 2014

● Recieving calls from customers
● Booking flights
● Answering all customer's enquiries
● Recieving complains and try to solve it

الخلفية التعليمية

دبلوم, Aviation
  • في Civil Aviation Authority
  • يناير 2013

Completed ATPL ( Airline Transport Pilot License ) Examinations.

دبلوم, Aviation
  • في Swaziland Aeronautical Academy
  • يوليو 2012

Got Commercial Pilot License

الثانوية العامة أو ما يعادلها, Science
  • في Al Rowad School
  • يونيو 2006

اختبارات بيت.كوم

English To Arabic Translation Skills Test
Score 98%

Specialties & Skills

Commercial Pilot
Computer Service
Microsoft Office
Call Center
Customer Service
Computer Knowledge (Microsoft Office)
microsoft office
working in a team
Communication Skills

اللغات

العربية
اللغة الأم
الانجليزية
متمرّس

التدريب و الشهادات

Social Media and Web Analytics (الشهادة)
تاريخ الدورة:
December 2016
Mind mapping (الشهادة)
تاريخ الدورة:
May 2015
Project management (الشهادة)
تاريخ الدورة:
May 2015
Creative problem solving (الشهادة)
تاريخ الدورة:
April 2015
Communication Skills (الشهادة)
تاريخ الدورة:
March 2015
صالحة لغاية:
January 9999

الهوايات

  • Playing Piano
  • Swimming