محمد حامد

● Analyze client fuel consumption patterns to identify cross-selling opportunities, increasing total share of wallet by introducing bulk lubricants, fleet telematics, or on-site fleet-fueling solutions.
• Served as the primary strategic contact for a portfolio of highvalue commercial accounts, maintaining a substantial retention rate through proactive service and structured SLA compliance.
• Partnered closely with dispatch, terminal operations, and fleet logistics to guarantee zero-downtime fuel delivery for
operationally sensitive mega-projects and commercial fleets.
• Acted as the dedicated escalation point for supply disruptions or quality disputes, coordinating immediate corrective actions to maintain trust and account continuity.
• Aligned fuel delivery schedules and automated RFID dispensing systems with client operational workflows, reducing fuel theft/pilferage risks for the buyer and embedding company services into their daily operations.
• Monitored payment terms and usage trends across all major
accounts, collaborating with finance to ensure prompt invoicing and maintain healthy accounts receivable aging metrics.

● Identified and secured high-volume commercial accounts across the construction, logistics, and manufacturing sectors, increasing annual diesel distribution volume.
• Monitored wholesale market fluctuations and implemented
dynamic pricing strategies (including Cost-Plus and indexed
formulas) to safeguard profit margins despite fuel price volatility.
• Partnered with credit and finance teams to assess commercial client creditworthiness, actively managing accounts receivable to reduce Days Sales Outstanding.
• Leveraged tech-driven value adds, such as on-site smart fueling stations and fleet telematics data, to increase customer switching costs and maximize share of wallet.
● Structured and negotiated long-term bulk supply contracts,
ensuring regulatory compliance with local environmental and
safety standards while locking in predictable revenue streams

● Performed technical assessments, load calculations, and site visits to evaluate mechanical system requirements.
● Developed detailed BOQs, compliance sheets, and technical submittals for large-scale industrial and commercial projects.
● Utilized value engineering to improve project win rates and
optimize system efficiency.
● Developed comprehensive technical proposals for client
approval

● Managed end-to-end sales cycle for HVAC projects, from initial client inquiry and system design to contract negotiation and project handover. Delivered tailored HVAC system solutions (VRF, DX) for commercial, residential, and industrial projects, ensuring technical compliance and client satisfaction.
● Conducted site visits, load calculations, and technical
assessments to develop efficient and cost-effective HVAC
proposals.
● Generated and submitted technical and commercial offers,
BOQs, compliance sheets, and submittals for consultant and
contractor approvals.

● Prepared and delivered technical proposals, quotations, and
tender submissions to consultants, contractors, and developers, ensuring technical compliance and competitiveness.
● Maintained strong relationships with MEP consultants, contractors, and distributors, influencing product specification and repeat business.
● Conducted product presentations and technical training for
clients, consultants, and internal sales teams on new HVAC
technologies and energy-efficient solutions.
● Collaborated with internal design, service, and logistics teams to ensure on-time project delivery, installation, and after-sales support.