mohamed hesham, IT manager

mohamed hesham

IT manager

ContactGroup

Location
Egypt - Cairo
Education
Bachelor's degree, IT Manager
Experience
26 years, 9 Months

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Work Experience

Total years of experience :26 years, 9 Months

IT manager at ContactGroup
  • Egypt
  • My current job since June 2004

•Job Description:
a. Planning, Design and Schedule Maintenance for Management information systems in the Contact Group (4 Companies - 120 PC - 4 Server - 700 Person).
b. Supervise on the management information systems engineers and maintenance technicians.
c. Building computer networks and landlines and wireless.
d. ERP analyze and design system specifications for integrating all business processes into a single company-wide business system.
e. Determine the state of expertise needed to use the ERP software and system.
f. Supervising on the maintenance contracts specified for the Software & Servers and ensuring its seriousness.
g. Trouble shooting for the P.C's & LAN
h. Planning, Design and configuring the group policy and pursue its own.
i. Plan Capital expenditure to close identified Operational gaps. Identify and implement programs and upgrades to enhance/protect the value of the assets.
j. Planning Training courses to develop the skills of computer users set their perspective competence.
k. Manages any of maintenance-related outsource contracts, vendors, contractors, and service providers & ensure timely renewal of all service agreements to assure smooth operations.
l. Technical support for users to resolve all the problems and failures facing the user, whether on networks or devices or programs.
m. Responsible for successfully running the Preventive Maintenance Program.
n. Follow up the work of computer networks and testing to ensure the continuity efficient operation.
o. Testing servers and the work of backup data users.
p. Supervisor on Updated anti-virus on both the server and all the main organs. .
q. Follow Up and monitoring the company's website.
r. Installing, configuring, and support an organization's (LAN), (WAN). Maintain network hardware and software.
s. Monitoring network to ensure network availability to all system users and perform necessary maintenance to support network availability.

Maintenance Manager at Chip Computer Technology CCT
  • Egypt - Cairo
  • December 2000 to May 2004

 Planning Schedule Maintenance PC Computer (H/W, S/W)
 Planning, Design, Installing, and Maintaining Computer Network (LAN, WAN, Windows NT Server, NT Workstation and Windows 95, 98, 2000).
 Programming Router. (Cisco & Motorola Router)
 Trouble shooting for the P.C's & LAN.
 Supervisor on Maintaining Printers (ID Card Printer, Laser jet Printers and DeskJet printers)
* I shared and Executed in this Projects:
• Installing & Configuring WAN Network ( Ragab Ford Co. connecting between Horya, Smoha, Talaat Harb, and Haram Branches.)
• Installing & Configuring LAN for BMW Factory in 6th October City.
• Installing & Configuring LAN for BMW Office in Soria ST.
• Installing & Configuring win NT4 Server in Gezira Club (Members).
• Installing & Configuring Small Business Server 2000 in EBA (Egyptian Businessmen’s Association)
• Installing & Configuring win NT 2000 Server in EBA.
• Installing & Configuring win NT4 Server in Arab Contractor Club.
• Installing & Configuring win NT2000 Server in Gezira Club (Account dept.).
• Installing & Configuring win NT 2000 Server in Heliolido Club.
• Installing & Configuring win Mail Server (Exchange 5.5) in EBA.
• Design and Planning the Internet Cafe for Arab Contractor Club.
• Installing, Planning Maintenance PC Computers, Printers & LAN Network in (Federation of Egyptian Industries) FEI.
• Installing & Configuring LAN for Gezira club.
• Maintaining Professional Printer. (ID Card Printer) in ( Gezira club, Shutting club, Heliolido Club, 6 October Club & Al Ahly Club).
• Design, Planning, Executed & Installing (Counter for Queuing System in Malysia Emassy)

Maintenance Manager ( Electronic cards – Hardware – Control System ) at Industrial & Investment El-Najim Co.
  • Egypt - Cairo
  • August 1999 to November 2000

 Design, and Maintaining Electronic Cards of Machine
 Planning, Design and Maintaining Control System, PC Computer & Network.
 Planning and Design Schedule Maintenance
 Trouble shooting for the P.C's & LAN

Engineering Maintenance at Penta Computer System Co
  • Egypt - Cairo
  • August 1997 to August 1999

 Installing and Maintaining PC Computer (H/W, S/W),
 Maintaining Printers (ID Card Printer, Laser jet Printers and DeskJet printers).
 Installing & Configuring Computer Network (LAN, Windows NT Server, NT Workstation and Windows 95, 98).
 Trouble shooting for the P.C's & LAN

Education

Bachelor's degree, IT Manager
  • at Electronics & Communications
  • November 1997

Helwan University, Faculty of Engineering 1997 B.Sc. in Communications & Electronics Dept. Specialization Electronics & Computer Control management systems. Over All Grade Good Project Computer control system. Control of 3 stepper Motors in 3 Direction X,Y,Z by computer. This control system can be used in some applications: Robots, Drilling Machine, Cutting Machine and Plotters. Project Grade Excellent

Specialties & Skills

ERP Systems
Supply Chain Management
Project Management
Visual Basic
Time Management
communications skils
Project Management Professional

Languages

English
Intermediate

Memberships

Microsoft
  • IT Professional
  • May 2009

Training and Certifications

Microsoft Dynamics CRM 4.0 Professional (Certificate)
Date Attended:
March 2009
Valid Until:
May 2009
Supply Chain & Manufacturing ( Oracle E-Business 12 Suite ) (Certificate)
Date Attended:
July 2010
Valid Until:
October 2010
Microsoft Certified IT professional Enterprise Administrator (Certificate)
Date Attended:
March 2009
Valid Until:
May 2009
Microsoft Certified IT professional Exchange 2007 (Certificate)
Date Attended:
March 2009
Valid Until:
May 2009
Microsoft Certified IT professional Server Administrator (Certificate)
Date Attended:
March 2009
Valid Until:
May 2009