On-Site Travel Manager
Al Rais Travel and Shipping Agency LLC
Total years of experience :28 years, 2 Months
•Responsible for overseeing the day-to-day travel inquiries of the Prime Minister’s Office staffs
•Plan and Coordinator with the project team for event & conferences
•Report Financial and performance status to the higher Management in a prompt manner.
•Constantly optimize business and company procedures to maximize efficiency.
•Identify strategies for long-term improvements of the business
•Promote holiday packages and in-bound tours.
Key Responsibilities
•Responsible to oversee the day-to-day travel inquiries of corporate clients
•Motivate, encourage and guide staff to achieve maximum potentials, strict deadlines and targets.
•Constantly optimize business and company procedures to maximize efficiency.
•Managing a team of 15 staff s(Corporate Travel, In-bound visa’s, events and conferences)
•Negotiate deals with suppliers (In-bound & Out-bound)
•Report Financial (P & L) and performance status to the higher Management in prompt manner.
•Constantly visit corporates weekly basis with Sales team.
•Conduct weekly meeting with the operation staff and the sales team.
Achievements
•Setting up an smooth operation system among the staff
•Conduct interviews and staff training
•Implemented 24/7 concept
•Improved and achieved quarter sales targets
Key Responsibilities
•Responsible for all travel related activities
•Coordination with Airlines/ Agents/ Hotels and rate negotiations.
•Managing a team of a 4 staff (ticketing and Visa’s)
•Management Reporting on monthly travel performance
Achievements
•Setting up internal online purchase system linking between operations, travel team and accounts.
•Minimized re-validation costs
•Setting up online web track and training UK travel team
Key Responsibilities
• Responsible for work relating to flight reservations using Sabre system. Computation of airfares compliance with Airline Tariffs and agreements and issue tickets.
• Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
• Handled Implant offices such as Philips Middle East and GM Motors MEA
• Successfully dealing with client queries, rapport building and client profiling.
Achievements
• Effectively chase all options, take full responsibility for all queues and action daily, and rectify discrepancies and advise customers.
Key Responsibilities
•Team leader of the Reservation & Ticketing department.
•Responsible for work relating to flight reservations using Galileo system.
•Constructing of airfares and Issuance of air tickets.
•Management Reporting on monthly travel performance
Achievements
•Increased customer base through promotions and marketing
•Brought in sales revenue by promoting new destination packages
Key Responsibilities
• Responsible flight reservations using Galileo system.
• Collecting payments for transportation and accommodations from customers.
• Identify strategies for long-term improvements of the business
• Promote best packages to corporate and walk-in customers
Achievements
• Increased customer base through promotions and marketing
• Brought in sales revenue by promoting new destination packages
Responsible for the overall functions pertaining to Air travel reservations & issuance of Air tickets.
Handled Implant offices such as Ras Gas.
Organizing of tour packages inbound & outbound.
Collect payment for transportation and accommodations from customer
Responsible for work relating to flight reservations & Constructing of airfares and Issuance of air tickets.
Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
Collect payment for transportation and accommodations from customer.
Handling Reservation & Ticketing of Hotel VVIP Guests over 600 staff
Handled Implant offices such as Dar Al Tawhid Intercontinental Makkah, King Faisal Specialist Hospital & King Khalid National Guard Hospital - Jeddah.
Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
Collect payment for transportation and accommodations from customer.
Responsible for the overall functions, pertaining to Air travel reservations & issuance of Air tickets.
Trained and supervised staff.
Minimized costs and budgeting
Increased customer base through promotions and marketing.
Motivate, encourage and guide staff to achieve maximum potentials, strict deadlines and targets.
Constantly optimize business and company procedures to maximize efficiency.
Report Financial and performance status to the higher Management in prompt manner.