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Mohamed Irshad, Operation Manager

Mohamed Irshad

Operation Manager·Classic World Travels & Tours Pvt Ltd

Sri Lanka

Diploma, Sales & Marketing

Work experience

Total years of experience: 17 years, 11 months

Operation Manager

July 2026 - Present

Classic World Travels & Tours Pvt Ltd

Bandarawela, Sri Lanka

July 2026 - Present

Team Leadership: Recruit, train, and supervise staff. Operations managers foster team morale
and bridge communication gaps between departments.
Strategic Planning & Execution: Translate high-level business goals into actionable, measurable
daily operating plans.
Strategic Planning & Execution: Translate high-level business goals into actionable, measurable
daily operating plans.
Company industry:
Travel Agency
Job role:
Management

Regional Sales Manager

February 2022 - Present

PGI Group Muscat

Al Buraymi, Oman

February 2022 - Present

Led a team of 10 sales representatives to exceed quarterly targets consistently.
Conducted training sessions that improved team performance and sales skills.
Drove 25% revenue growth across three states in one fiscal year.
Company industry:
Construction & Building
Job role:
Sales

Sales Supervisor

June 2016 - Present

VK Enterpries

Colombo 6, Sri Lanka

June 2016 - Present

Implemented training programs that improved team performance by 30%.
Monitored inventory levels, reducing stock discrepancies by 15%.
Analyzed sales data to identify trends, enhancing decision-making processes.
Company industry:
Construction & Building
Job role:
Sales

Data Entry Clerk

April 2012 - Present

Nestle Dubai Manufacturing LLC Free zone

Dubai, United Arab Emirates

April 2012 - Present

Company industry:
Food & Beverage Production

Sales Representative

August 2008 - Present

R.M Distributor

Colombo 12, Sri Lanka

August 2008 - Present

Developed strong client relationships, resulting in a 25% repeat business rate.
Conducted market analysis to identify new sales opportunities and trends.
Utilized CRM software to track leads, improving follow-up efficiency by 40%.
Company industry:
Retail & Wholesale
Job role:
Sales

Education

SLITT

August 2017

August 2017

Diploma, Sales & Marketing

Sri Lanka

Skills

COMMUNICATIONS

Intermediate

LEADERSHIP

Intermediate

CUSTOMER SERVICE

Intermediate

MANAGEMENT

Intermediate

MARKETING

Intermediate

OPERATIONS

Intermediate

REVENUE ANALYSIS

Intermediate

SALES

Intermediate

SALES MANAGEMENT

Intermediate

TEAM LEADERSHIP

Intermediate

Languages

English

Beginner

Training and Certifications

Certifications
Certificate in Computer Studies & Information Technology
Certificate in Global Distribution System (Galileo)