customer relationship expert
healthy food
Total des années d'expérience :4 years, 11 Mois
■Delivered personalized customer service and support within a food and beverage company, adeptly catering todiscerning patrons' preferences and requirements while orchestrating innovative solutions to enhance
satisfaction.
■Spearheaded frontline customer assistance initiatives, ensuring seamless experiences by swiftly executing tailored responses to inquiries and addressing evolving needs.
■Provided personalized service to patrons, demonstrating attentiveness to their preferences and needs, and offering creative solutions to enhance their dining experience.
■Led efforts to enhance customer satisfaction by implementing innovative strategies and promptly addressing any concerns or feedback.
Hse at IMetalGroup Sider El hadjar in partnership with ArcelorMittal .
■Used Software to create and submit reports of inspections, investigations and follow-up actions.
■Communicated safety and environmental training material to employees and coached individuals on safety
regulations and compliance.
■Prepared and implemented health and safety plans to protect employees and materials for construction projects.
•Created customized care plans, working with hospital staff and families to assess and meet individual needs.
■trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Responded to customers' inquiries and resolved issues in a timely and professional manner.
Conducted customer tours to check for any additional requests.
Thoroughly cleaned the premises, paying attention to every detail.
Served customers' orders with enthusiasm.
Conducted customer tours to assess their needs and gauge their satisfaction with the quality of service provided by the waitstaff.
Managed the Mega Pizza social media page.
Assigned daily tasks to employees and motivated them.
Designed and delivered comprehensive training for newly hired waitstaff to familiarize them with the restaurant's operational procedures, routines, policies, standards, and best practices
High technical diploma in Health Safety and Environment approved by Algerian Ministry and the United Arab Emirates embassy
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