Mohamed Kamran Sait Rafi, Lead Technical Architect - Cloud Migration App and Infra

Mohamed Kamran Sait Rafi

Lead Technical Architect - Cloud Migration App and Infra

Tata Consultancy Services - Other Locations

البلد
ماليزيا
التعليم
بكالوريوس, Computer Science
الخبرات
16 years, 11 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :16 years, 11 أشهر

Lead Technical Architect - Cloud Migration App and Infra في Tata Consultancy Services - Other Locations
  • ماليزيا - Kuala Lumpur
  • أشغل هذه الوظيفة منذ يناير 2020

Cloud Infra and Application Architect for key
transformation program which involves migration
from Oracle RODOD stack deployed on-premises
to Azure Cloud in multiple regions with Prod and
DR
Collaborated with clients to determine project
specifications and scope
Developed Infra, network and system
architecture In Azure Cloud according to
business needs.
Implemented micro-segmentation architecture in
Azure cloud as part of transformation
Deployed Hub-Spoke Architecture in Azure Cloud
for both Primary and DR
Deployed Azure Firewall as part of security
compliance and S2S tunnel for DR Region
Reviewed clients' overall existing app and
infrastructure estate, business priorities and
success criteria to design transformation plans.
Application setup on AKS along with CICD
DevOps setup using custom tools.
Deployed various Azure services like Applications
gateway, Redis, elastic cloud, Datadog on Azure,
AD Setup for applications, Datadog, etc as part
of applications setup.
Provided current best practices and third-party
solution alternatives when necessary for
functional design documentation.
Managed installation, upgrade and deployment
projects and provided on-site direction for
2020-01 -
Current
Software
Cloud Architect -Azure,
GCP, AWS and Oracle
Very Good
Telecom Domain
Very Good
Oracle Middle ware
products
Excellent
Networking- F5, LB, Reverse
Proxy, ZXTM,
Very Good
Monitoring Tools -
Dynatrace, Datadog,
Hunter,
Very Good
Application Technical
Architect and Design
Excellent
Database - Oracle, MySQL,
Maria DB
Good
Kubernetes, Containers,
kafka, mq, jms, jdbc,
elasticsearch, airflow, etc
Good
Technical Trouble shooting
Excellent
network engineers.
Defined enterprise processes and best practices
and tailored enterprise processes for
applications.
Provided technical leadership to team members
during system design.
Developed network and system architecture
according to business needs
Set up secure databases and networks

Technical Solution Architect - Infra & App في Tata Consultancy Services
  • ماليزيا
  • أكتوبر 2015 إلى ديسمبر 2019

Leading Azure and GCP Cloud Operations team
which manages cloud infrastructure
Delivered pre-sales technical support for new
projects on Azure and GCP
Performed assessment, analyzed and suggested
implementation plan for some of application in
Azure Cloud movement project
Provided Integration revamped Strategies for
optimizing application integration architecture
for HA and resilience.
Key pillar in Simplification project to optimize
system performance and reduction in
maintenance window
Analyzed and provided solution for Performance
related issues for BSS and third-party systems
Created strong relationships with key decision
makers as trusted consultant of Oracle SOA
product line.
Guided and influenced existing partners on
recommended upgrades and enhancements to
integrated solutions.
Worked with customers or prospective customers
to develop integrated solutions and lead
detailed architectural dialogues to facilitate
delivery of comprehensive solution.
Worked on Oracle BSS Solutions (RODOD) for
Oracle Application Integration Architecture(AIA)
and Oracle Service Bus (OSB) products. As
technical lead taking care of 13 application for
implementation, maintenance, and support. Also
working on creating new environments for these
applications
Extensive experience in designing, configuring
2015-10 -
2019-12
and supporting below middleware technologies
for Production, DR, Development, Staging, UAT
and QA environments
Installed, integrated and deployed various
middleware products in client environments.
Presented roadmap and technology
infrastructure to customers, demonstrating deep
familiarity with APIs, platform infrastructure,
security and integration capabilities.
Created and implemented innovative business
solutions to support corporate objectives.
Managed project planning, resource allocation,
scope, schedule, status and documentation

Member of Technical Architect في Amadeus Software Labs
  • الهند - بنغالورو
  • يناير 2013 إلى أكتوبر 2015

Amadeus Software Labs, Bangalore
Presented business leaders with ROI estimations to
drive project planning.
Analyzed client business processes to propose
optimal software applications for unique
requirements.
Assessed business requirements to create focused
solutions.
Maintained authoritative knowledge through
continued education and ongoing training.
Installing and configuring WebLogic in
pre-production Environment and setting up
Iplanet Servers
Deploying application on weblogic server and
monitoring performance of servers
Perform PCI-DSS log analysis which is very
essential in Amadeus getting PCI-DSS certification
Attend meeting and educate team in France
and Germany about new releases and new
investigation methodology
PCI-DSS Audit presenter for Amadeus with
External Audit for E-Retail and Altea Reservation
Desktop product
Responsible for managing releases for existing
customers and co-ordinate with other teams for
enhancement on products
Collaborated with stakeholders to transform
client requirements into turnkey solutions.
Installed system updates to address vulnerabilities
and reduce security issues.

Cluster Lead في Tata Consultancy Services
  • الهند - بنغالورو
  • سبتمبر 2011 إلى يناير 2013

Resolved conflicts and negotiated mutually
beneficial agreements between parties.
Weblogic SPOC for entire cluster. Any issues
across other projects with respect to Weblogic, I
was analyzing and providing them temporary
and permanent fixes
Identified issues, analyzed information and
provided solutions to problems.
Led projects and analyzed data to identify
opportunities for improvement.
Deploying Application as part of Release process
on Weblogic Server
Understand BTs Application design and different
environments like LIVE, Reference and UAT and
also understand architecture
Installing new application, JDBC, JMS resources
and other configurable item on WebLogic as part
of Major Cutover and Enhancement to our
applications
Pivotal in overseeing Problem Management
activities and providing RCAs for recurring issues
Managed team of employees, overseeing hiring,
training and professional growth of employees.
Used critical thinking to break down problems,
evaluate solutions and make decisions.
Drove operational improvements which resulted
in savings and improved profit margins

Transition Lead and Team Lead في SAAS ASM
  • المملكة المتحدة
  • سبتمبر 2010 إلى مارس 2012

SAAS ASM - C2B and BRP
Duration: Sep 2010 - Till Date (19 months)
Role: Transition Lead and Team Lead
As a part of SAAS ASM Transition SPOC my major responsibilities was to get a complete Knowledge Transfer from the previous Vendor and successfully get the project. I had to train my colleagues as well so that it can be supported smoothly. The biggest challenge during the transition was to learn a new technology called Mirapoint on which I had no prior knowledge. I learned the new technology and trained my other collegue and showed confidence to British that I can work on the technology without any issues. And succefully got the project to Tech Mahindra and from there on managing these projects as a team lead.


Responsibilities:
• Responsible for working with teams, vendors and other business partners and make sure that all areas of the release are properly managed.
• Delivered 2nd level technical support Lead to current and new business applications.
• Had worked on both the application parallel and managed the application without any issues.
• Make sure that all the deployment goes successfully and in case of any issues resolve them immediately.
• Make sure that proper completion and change control procedures are well followed.
• Responsible for managing the training sessions with business users and project teams to gather obligation.
• Also managing the changes to be deployed on Mirapoint Servers as we were the administrator of these servers.
• Managing the Team and Rota as this was a 24x7 project. So have to manage the shifts of the entire team.
• I was also handling the Weblogic SPOC for the entire cluster. Any issues across the other project with respect to Weblogic, I was analyzing and providing them the solution.
• Had put in various service improvements via shell script so that the manual efforts are minimal.
• Onsite Experience: 6+ months at client location (UK) working as the Team Lead for 3 diffent Applications ( or Interfaces)

Application Support Member في Tech Mahindra Ltd
  • الهند
  • يونيو 2007 إلى مارس 2012

Tech Mahindra Ltd.
1. June 2007 - Till Date (39 months)
Company Description
Tech Mahindra is the telecommunication industry's premier partner for providing value-added software and service solutions that substantially reduce management and maintenance costs of IT systems. We use our unsurpassed industry knowledge, superior development processes, and intense focus on quality to serve premium telecom companies worldwide.
Tech Mahindra is the successful, long-term joint venture of Mahindra and Mahindra (M&M), India, and British Telecommunications plc. (BT), United Kingdom. Created in 1988 as a 'software services company', Tech Mahindra has grown steadily to become a leading 'software solutions company' with a defined focus on Telecom

Collaboration MS - Wholesale
Role Application Support Member
As a part of BTW.com ASG (Application Support Group), my major responsibilities were to understand by coordinating with the delivery team for planning and defining the strategy for implementing the below mentioned activities:

Responsibilities:
• Responsible for working with teams, vendors and other business partners and make sure that all areas of the release are properly managed.
• Delivered 2nd level technical support to current and new business applications.
• Worked as communicator with business analysts and implementation teams regarding to change requests and prioritization of all bugs.
• Analyzed all the documents that are required for the progress of releases such as Functional Requirement Specifications, System Requirement Specifications, and change request.
• Make sure that all the project deliverables are in line with production system.
• Make sure that proper completion and change control procedures are well followed.
• Responsible for managing the training sessions with business users and project teams to gather obligation.
• Deploying the applications and documenting the process for the same.
• Working on the issues that are impacting the live service and making sure that it doesn't occur again.
• Performing the AIS (Acceptance into Service) testing. As a part of this testing ASG performs the log analysis, resilience testing and Buster testing.
• Deploying old and creating new scripts (shell scripts) as and when required for generating Health check reports of the BTW.com servers and for pro-active monitoring in order avoid the service impacting incident. Have created various scripts out of these two scripts are being used across various platform.
(i) Pre- Release Check Script: This script is being used for collecting various stats and analyse them so that the deployment team are confident that the platform is stable enough to handle the release.
(ii) Disaster Recovery Script: This script is used whenever there is major incident on the platform or the site is down. This was created so that the major issues are recovered immediately as there are strict SLA on the priority incidents. The functionality of the script is to do all the checks on the platform in no time when the site is down and the report is displayed on the front-end. The btwholesale platform have various set of servers like ZXTM, Web server, Siteminder server, Application Server and Data base server. Hence logging to all these servers during the issue and investigate take a quite long time. This script helps the Application support team in analysing as it does all the possible checks and collect stats in less tha 2 mins. Hence the resolution is obtained faster.

Onsite Experience: 6 months at client location (UK) working as the ASG representative.

الخلفية التعليمية

بكالوريوس, Computer Science
  • في Anna University
  • مايو 2007

• Bachelor of Engineering in Computer Science, B.S Abdur Rahman College, Affilated to Anna University, Chennai, India.

الثانوية العامة أو ما يعادلها,
  • في Anaikar Higher Secondary
  • أبريل 2003

• 12th, year 2003 from Anaikar Higher Secondary school, chennai. • Secured 81.5%.

الثانوية العامة أو ما يعادلها, Coputers
  • في Anaikar Higher Secondary
  • يناير 2001

• 10th, year 2001 from Anaikar Higher Secondary school, chennai. • Secured 77.3%.

Specialties & Skills

Team Management
Application support
Weblogic
Technical Analysis
APPLICATION SERVER
APPLICATION SUPPORT
CHANGE CONTROL
CONFIDENT
DEPLOYMENT
DISASTER RECOVERY
DOCUMENTING
TECHNICAL SUPPORT
TRAINING
Weblogic Admin
PCI DSS Implementer

اللغات

الهندية
متمرّس
الأوردو
متوسط
الانجليزية
متمرّس
التاميلية
متمرّس

العضويات

Amadeus Software Labs
  • Core Technical Lead team
  • April 2015

التدريب و الشهادات

oracle cloud administrator (الشهادة)
oracle database autonomous expert (الشهادة)
oracle cloud solution architect (الشهادة)
Azure Cloud Administrator (الشهادة)
Profession Scrum Master 1 (الشهادة)
Cloud Solution Architect Expert Azure (الشهادة)
تاريخ الدورة:
June 2020
PMP (تدريب)
معهد التدريب:
PMBOK
تاريخ الدورة:
September 2014
المدة:
40 ساعة
Akamai (الشهادة)
تاريخ الدورة:
January 2014
CPISI Certified PCI ‐DSS Implementer V3.0 (الشهادة)
تاريخ الدورة:
March 2015
ITIL (الشهادة)
تاريخ الدورة:
January 2015
Veritas Clustering (تدريب)
معهد التدريب:
Veritas
تاريخ الدورة:
December 2008
المدة:
36 ساعة
JBOSS Administration EAS 6.0 (تدريب)
معهد التدريب:
Redhad
تاريخ الدورة:
October 2014
المدة:
40 ساعة
Oracle Certified BEA Weblogic Administration (الشهادة)
تاريخ الدورة:
August 2009