Mohamed Mabrouk, Branch Manager

Mohamed Mabrouk

Branch Manager

Universal Group

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Management information system
Experience
22 years, 2 Months

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Work Experience

Total years of experience :22 years, 2 Months

Branch Manager at Universal Group
  • United Arab Emirates - Abu Dhabi
  • My current job since August 2006

• Presents Eurocpar to potential clients through direct communication in face to face meetings, telephone calls and emails
• Manages Client’s receivables and ensure payments are made on time and follow up with late payments liaising with accounts.
• Giving our customers the full satisfaction feeling & the full services by being always on time with them and never break our promises.
• Doing lease & rental quotations for the Companies, Doing outdoors & indoors sales to get new clients and to get the maximum selling target & explain the conditions of rental or lease.
• Complete customer paperwork.
• Follow up the services appointments with our customers to make the replacement of their vehicles for repair or maintenance.
• Making the daily business report (DBR) for our accounts department.
• Follow up with the drivers for each vehicle's delivery or collection to be always on time with the customer
• Giving training to the new staff & modify their skills

Sales Man at EL-Tarek Automotive
  • Egypt - Alexandria
  • August 2001 to November 2005

• Direct interface with customers.
• Deal with different type of customers.
• Establish working relation with clients.
• Choose the suitable car for the customer.
• Choose the best credit way to the customer.
• Solving all the customers' problems from reserving to delivering the car.

Education

Bachelor's degree, Management information system
  • at Abu Kerr Academy for Computer and Tourism
  • May 2005

Specialties & Skills

Customer Loyalty
Customer Interactions
Customer Service
Customer Facing

Languages

Arabic
Expert
English
Expert