محمد فتحي محمد ماضي

provided passengers with fast, efficient and safe transportation, personally and through subordinate supervisory personnel.
Applied for and recommended fare revisions, extension of routes and changes in schedules in order to improve passenger services and increase revenues.
Processed passenger complaints and initiated corrective actions designed to improve customer relations and services.
Initiated and led seminars for General Manager.
Initiated investigations into causes of accidents.
Directed preparation and issuance of new schedules to terminal and operating personnel.

Export, Import, International Shipping, Custom Clearance, Human Resources
Obtaining competitive quotes for Logistical Movements with International Service Providers to fulfill the Purchased Goods in accordance with the contract requirements
Constant Market Research to develop new Logistical Providers .
Issuing Purchase Orders that would reflect Logistical Requirements Items
Follow up of purchased goods up until full delivery to the client and receipt of signed proof of delivery
Conducting all export and import paperwork required to conduct the shipment
Increasing the company competitiveness through the development of a wide range of effective, and price competitive logistical companies
Increasing the company profit percentage
Accurate and update filing
Regular reports on the logistical activities their progress and financial effect on the company.
Promptly & efficiently fulfills the company’s logistical needs in accordance with company objectives for contingent purchasing
Negotiation with suppliers
Any other business that may arise. Handle the shipment from all over the world. Monitoring the quality, cost, volume and delivery date of the product and efficiency of the movement and storage of goods Liaising and negotiating with suppliers. Check the documentation should be required for Egyptian custom
Follow up with custom broker to take action in time.
Following up and respond to Brands inquiries and questions regarding shipments by mails or phone worldwide
Following up with shippers worldwide to make sure that they already shipped the shipments and comply with our import guide rules
Arranging transportation
Handle discrepancies with brokers, airlines, shipping lines, clients, agents, Customs
Arranging bookings with airlines. And the Shipping lines
Checking and approving all the files before proceeding with the accounting.
Responding to communication with suppliers, customers and the global organization
Assisting management in setting targets
Establish good customers’ relationships
Adhering to systems, documentation and general administration as necessary for the department

provided passengers with fast, efficient and safe transportation, personally and through subordinate supervisory personnel.
Applied for and recommended fare revisions, extension of routes and changes in schedules in order to improve passenger services and increase revenues.
Processed passenger complaints and initiated corrective actions designed to improve customer relations and services.
Initiated and led seminars for General Manager.
Initiated investigations into causes of accidents.
Directed preparation and issuance of new schedules to terminal and operating personnel.
Dispatched replacement buses for vehicles involved in accidents.
Responsible for night shift including garage, maintenance and drivers.
Checked trip and dispatch logs for conformance with schedules.
Restructured and improved road planes .
Verified cash fares with operator reports and reviewed errors with personnel concerned.
Directed preparation and keeping of dispatch and vehicle operations records and reports.
Maintained high standards of excellence.

Planned, directed and coordinated the activities of personnel engaged in providing armored car services.
Working with Comsys software, pay roll and HR
Analyzed capabilities based on customer requirements and developed work procedures to satisfy customers' needs.
Assigned tasks and interpreted company policies and procedures for workers.
Directed workers engaged in driving armored cars, guarding money and articles in transit, sorting and routing money bags and clerical activities.
Hired and discharged workers.
Excellent track record of development.
Prepared and presented the vice president at employee & transportations authority meetings.
Reconciled earned commissions with commission advances to sales personnel.
Expedited communication between upper level management and general personnel.
Identified problems, diagnosed causes and determined corrective actions.
Staffed hourly workforce.
Interpreted and implemented personnel policies
Organized company outings

Directed air transport terminal cargo and ramp activities to provide fast and efficient service for passengers.
Reviewed data on scheduled and estimated times of arrival and departure, destinations and down line station stops,
air cargo and passenger manifests in order to plan work activities.
Compiled, analyzed and presented
Directed air transport terminal cargo and ramp activities to provide fast and efficient service for passengers.
Chosen as the best employee in 1999.
Reviewed data on scheduled and estimated times of arrival and departure, destinations and down line station stops, air cargo and passenger manifests in order to plan work activities.
Compiled, analyzed and presented to the top management.
Directed preparation of loading plans for each departing flight and conferred with supervisory personnel to ensure workers and equipment were available for air cargo and baggage loading, unloading, handling activities and for ramp service activities.
Directed preparation of loading plans for each departing flight and conferred with supervisory personnel to ensure workers and equipment were available for air cargo and baggage loading, unloading, handling activities and for ramp service activities.
Analyzed records of operations and inspected facilities to determine effectiveness of existing methods, procedures and physical condition of facilities and equipment.
Responsible for load control and cargo
Prepared and submitted recommendations designed to improve efficiency of cargo and ramp services.
Prepared and processed more than 60 flights each month.
Investigated causes of accidents and recommended safety measures for preventing further occurrences.
Contributed to all aspects of give good passenger services and employees training.
Reviewed performance evaluations of personnel for conformance to standards and recommended personnel actions.
Successfully handled with co-operating with many Airlines to give the best passenger services
Directed and coordinated training activities to increase workers' efficiency and proficiency.
Established a successful ideas for give the best passenger services.
Enforced company policies, procedures and safety regulations.
Delivered oral and written presentations for the top management.
Facilitated passenger services procedures by give the best services.

provided passengers with fast, efficient and safe transportation, personally and through subordinate supervisory personnel.
Applied for and recommended fare revisions, extension of routes and changes in schedules in order to improve passenger services and increase revenues.
Processed passenger complaints and initiated corrective actions designed to improve customer relations and services.
Initiated and led seminars for General Manager.
Initiated investigations into causes of accidents.
Directed preparation and issuance of new schedules to terminal and operating personnel.
Dispatched replacement buses for vehicles involved in accidents.
Responsible for night shift including garage, maintenance and drivers.
Checked trip and dispatch logs for conformance with schedules.
Restructured and improved road planes .
Verified cash fares with operator reports and reviewed errors with personnel concerned.
Directed preparation and keeping of dispatch and vehicle operations records and reports.
Maintained high standards of excellence.

Assistant human Resources manager 10 / 1987 to 10/1997
Planned and carried out policies relating to all phases of personnel activity.
Recruited, interviewed and selected employees to fill vacant positions.
Represented human resources director in public governments and hiring.
Planned and conducted new employee orientation to foster positive attitude toward company goals.
Excellent track record of public relation, medical insurance and life insurance.
Kept record of insurance coverage, pension plan and personnel transactions, such as hires, promotions, transfers and terminations.
Investigated accidents and prepared reports for insurance carrier.
Prepared budget of personnel operations.
Met with shop stewards and supervisors to resolve grievances.
Directed and managed staff of 1500 full-time employees.
Wrote separation notices for employees separating with cause.
Successfully handled problems.
Conducted exit interviews to determine reasons behind separations.
Prepared reports and recommended procedures to reduce absenteeism and turnover.
Represented company at personnel-related hearings and investigations.
Prepared budget of personnel operations, using computer terminal.
Expedited communication between upper level management and general personnel.
Administered manual and dexterity tests to applicants.
Supervised clerical workers.
Initiated and led seminars for general manager.
Kept records of hired employee characteristics for governmental reporting purposes

Proceed the Menu, , accept the food order from the clients, , transfer the order to the kitchen staff, , then proceed it to the clients, , , always ask the clients about the food quality, , greet the clients every minutes, , and look for any serve them with the best condition.