Helpdesk and Operation Manager
SRA Solutions for Information Technology
Total years of experience :13 years, 1 Months
Helpdesk and Operation Manager
Help Desk Analyst Team Leader
Ticketing Agent
• Ticketing Supervisor at Alabyad tours.
• Ticketing Agent at Beach Tours. ( JUL 2011 - FEB 2012)
• Summer training at Viking Travel. (JUN- AUG 2010)
• Bsc in Tourism Studies - Faculty of Tourism & Hotels management - Helwan University. (Very Good Honors) • Berlitz English Course. (94 %) • Galileo Professional and Document Production Course at TRAVELPORT.