Enterprise Computing Senior
DAL Group
Total years of experience :18 years, 4 Months
• Mange and Support mobile device management using IBM MaaS360 to building a zero trust strategy with modern device management.
• Conduct regular security assessments and vulnerability scans to identify and address potential weaknesses in systems and networks using IBM Security Guardium Data Protection.
• Conduct security, Architect, capacity, availability, resilient for more than 400 endpoints.
• Design and implementation of a scalable and redundant data center infrastructure, resulting in a 20% improvement in system reliability.
• Spearheaded the migration of on-premises servers to a hybrid cloud environment, reducing operational costs by 15% while enhancing scalability and flexibility.
• Implement SIEM solutions and increased the security posture by building alerts.
• Design and deploy advanced security measures, including firewalls, intrusion detection systems.
• Manage incident response ensuring timely and effective resolution of security incidents.
• Supervise engineers in 24/7 operations, ensuring 99.9% uptime.
• Conduct Security, System monitoring, Change Management and patching activities.
• Confirm backup and recovery capability for critical data and sure the RPO, RTO are met.
• Designed and executed disaster recovery plans, ensuring minimal downtime.
• Implemented and maintained security policies, procedures, and standards across the organization.
• Supervise 7 engineers in day-to-day operations resulting in 100% end user satisfaction.
• Manage assigned support tickets through completion.
• Administrate servers, desktops, printers, switches, Avaya IP phones, and smartphones.
Resolve technical problems of IT and Telecoms incidents.
Ensure proper tracking of all issues in our ticketing system from open to resolution.
Deliver assistance for hardware and applications, Maintained the inventory of IT equipment.
Master of Business Administration – MBA
Bachelor of Computer Engineering, Future University