Sales And Customer Service
DHL Express
مجموع سنوات الخبرة :4 years, 11 أشهر
. Handling customer business accounts
. managing import and export shipments
Air freight, road freight, Express, courier
. creat booking reference for shipment with follow up track and trace
. update and advice customer with shipping documents if missing
. creat long term relationship with customers with maximum level of customer service care
. listen to customers complain and ideas, provide solutions and improve service provided to exceeds customers expectations
. follow up with customer for payment process for organization invoice
. creat work order WO through TMS system for payment process for some accounts as
Schlumberger overseas for oil and gad