Mohamed Mesalam,  Senior NOC Engineer

Mohamed Mesalam

Senior NOC Engineer

Stc Solutions

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Computer Science
Experience
13 years, 10 Months

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Work Experience

Total years of experience :13 years, 10 Months

Senior NOC Engineer at Stc Solutions
  • Saudi Arabia - Riyadh
  • March 2015 to August 2023

o Expertise in Network Operations Center (NOC) protocols and methodologies.
o Experience in Network Administration and Troubleshooting.
o knowledge of Network Security systems and protocols including firewall configuration and intrusion
detection/prevention systems.
o Expertise in diagnose and troubleshoot technical issues.
o Deploying and maintaining network infrastructure.
o Strong understanding of network infrastructure and protocols such as TCP/IP, DNS, DHCP, SNMP, UDP, Telnet,
SSL, POP3, IPV6, SSH, IPV4 and VLAN.
o Experience with Cisco networking equipment.
o Experience in server administration including Active Directory and Exchange.
o Experience in routing (Static and Dynamic) protocols as BGP, EIGRP, OSPF, ISIS, RIP and IGRP.
o Design and implement complex network solutions including data center networks, LAN/WAN networks and
Cloud networks solutions.
o Resolving technical issues related to Telecom services such as Internet connectivity VOIP, IPTV, ISDN, SIP and
Data Circuits and MPLS.

Senior System Administrator at Contact Center Company
  • Saudi Arabia - Riyadh
  • November 2009 to March 2015

o Strong technical experience in Systems Engineering, System Administration and Systems Design.
o Experience with virtualization and Cloud computing.
o Ability to perform root cause analysis to determine the underlying issues as it impacts systems,
applications or business processes.
o Strong knowledge of Linux, Unix system administration.
o Excellent Problem Solving and analytical skills.
o Troubleshooting and Technical Support skills.
o Professional manage critical services and creating backups.
o Manage and configure Access devices ADSL2+, VDSL2, FTTH, FTTX and GPON
Like 7302, 7356, 7342 and 7360.
o Configure and troubleshoot HSI, VOIP and IPTV End to End services.

Education

Bachelor's degree, Computer Science
  • at Delta University For Science And Technology
  • May 2004

Specialties & Skills

Graphic Design
Telecom Infrastructure
Operating Systems
Cloud Core
Networks
Team Leadership
Time Management
Network administrator
customer Satisfaction

Social Profiles

Personal Website
Personal Website

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Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

SoftX3000 (AGCF)-Core Network Technology Customized Training (2018) (Training)
Training Institute:
HUAWEI
IMS Overview & Technical Care Center Customized Training-AN (2015) (Training)
Training Institute:
HUAWEI
Granite System (2017) (Training)
Training Institute:
Ericsson
Azure Administrator (Certificate)
Azure Fundamental (Certificate)
VMWARE VCP-DCP (Certificate)
VMware VCA (Certificate)
Microsoft Certified Solutions Associate (MCSA) (Certificate)
Understanding of Cisco Networking Devices (Certificate)
Cisco Certified Specialist - Enterprise Core (Certificate)
Cisco Certified Specialist - Enterprise Advanced Infrastructure Implementation (Certificate)
Cisco Certified Network Professional Routing and Switching (Certificate)
Cisco Certified Network Professional Enterprise (Certificate)
Cisco Certified Network Associate (Certificate)