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Mohamed  Moubarak , customer service representative

Mohamed Moubarak

customer service representative·star services

United Arab Emirates

Bachelor's degree, Art History And Philosophy

Work experience

Total years of experience: 2 years, 8 months

customer service representative

November 2023 - Present

star services

Dubai, United Arab Emirates

November 2023 - Present

Answer incoming calls and provide callers with the requested information
Handle customer inquiries and complaints in a polite and professional manner.
Maintain records of customer interactions and transactions
Ensure customers’ satisfaction by providing accurate information in a timely manner
Follow communication procedures and standards

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Education

Cairo University

May 2013

May 2013

Bachelor's degree, Art History And Philosophy

Egypt

GPA (percentage): 70%

GPA (percentage): 70%

Skills

Call Center
Expert
Call Center
Expert
Multitasking
Expert
Multitasking
Expert
Teamwork
Expert
Teamwork
Expert
Problem Solving
Expert
Problem Solving
Expert
Customer Service
Expert
Customer Service
Expert
Customer Service
Expert
Customer Service
Expert
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
Call Center
Expert
Call Center
Expert
communication skills
Expert
communication skills
Expert
problem solving
Expert
problem solving
Expert
Administration
Expert
Administration
Expert
Sales
Intermediate
Sales
Intermediate
Marketing
Intermediate
Marketing
Intermediate
bilingual
Expert
bilingual
Expert

Languages

English

Expert

Arabic

Native Speaker

Training and Certifications

Certifications
digital marketing
Jan 2022

Hobbies and interests

swimming, football