Shruti Parmar

• Greet and welcome visitors/clients
• Attending and answering phone calls and connect to concern Department.
• Ensuring smooth operation at front desk and reception area
• Managing mail correspondence incoming and outgoing mails ensuring sorted and distributed appropriately.
• Schedule and manage appointments/meetings calendar.
• Maintain visitor log and issue passes, managing office records.
• Managing mail correspondence and sorting mails
• Provide basic administrative support (filing, data entry, photocopying)
• Support other department in Logistics, Courier, and Travels etc.
• Ensure reception area is tidy and presentable and monitoring supplies for office.

• Worked as a Postal Assistant handling counter operations including deposits, withdrawals, remittances,
and bookings of postal articles (Speed Post, Registered, Parcels, Money Orders).
• Managed cash, stamps, and valuables; prepared daily accounts, maintained registers, and ensured
accuracy and compliance in all financial transactions.
• Assisted customers with postal, banking, and insurance services (PLI, RPLI, savings schemes) while
managing mail operations including receipt, sorting, dispatch, and delivery coordination.
• Supported Sub Postmaster in office operations, cash management, and customer service.
• Promoted to Sub Postmaster in 2020, supervising overall Sub Post Office operations and staff, overseeing
accounts, cash, and mail handling, resolving customer grievances, promoting postal and financial products,
and ensuring compliance with departmental rules.
• Mandatory training and examination done for MACP Level