محمد مصطفى

Senior Sales Executive (APPROVED Used Car Division)
March 2015- Feb 2017

Sales Supervisor (APPROVED Used Car Division)
March 2017 Present

*Apply Jaguar Land Rove stander for APPROVED.

*ensure all vehicles are properly tagged and positioned.

*Conduct trade appraisals and transport information into vehicle management system and coordinate all reconditioning.

*Prepares reports by collecting, analyzing, and summarizing information.

* support to the sales staff and assist in closing sales;
answering technical and procedural questions for less experienced team members.

*Ensure that the customer’s expectations always meet or exceed the standard set by Jaguar Land Rover showrooms.

*Maintain relationships with clients by providing support, information, and guidance; researching and recommending the car that meets his needs.

* Acting Sales Supervisor - Certified Pre-Owned Vehicle from 01/10/2012
* Retail Sales consultant From 01/01/2013
* Sales Supervisor for King Fahd Branch From 1 April til now
 in addition to the sales consultant


Key Responsibilities:

Daily:

1. present and sell company products to current and potential clients.
2. Prepare daily plans and Prepare a plan to follow-up potential clients, according to the routing plan
3. applied the 8 steps of the GM standard for Consultative Sales Process.
4. communicate with customer and inform them about new offers Regularly.
5. Identify and resolve customers’ concerns.
6. Coordinate vehicles delivery schedules .

Weekly :

1. Prepare action plans and schedules to identify specific targets and to project the number of Sales To achieve required sales in accordance with the set routing plan.
2. Attend the Meeting with own team and actively participate in the review on last week’s activities and action plan, finally document next week’s action plan and commit to its execution.
3. Monitor/report weekly on competitor activities (big events, new products, promotions).

Monthly

1. Complete monthly coverage plan for Automotive Sales .
2. achieve a number of invoices that is at least 80% for Automotive Sales .
3. Maintain an average number of profit per invoice not less than 5.5% .
4. Hit and exceed sales target.
5. Maintain an overdue customer follow up .
6. At the beginning of each month, spend time with Sales Manager to establish realistic sales objectives for the month and action plan.
7. Communicate/follow-up on promotional UMA listings And to ensure that absorbed from the Sales consultant .

Achieve the goals and apply the company plans.
Analyze the market and the competitors to set the Price list and discount
Monitoring the sales and write the reports

 issuance and documentation of liability insurance and comprehensive insurance for cars
 issuance of documentation of Medical insurance for individuals and companies.
 issuance of documentation of insurance against fire and natural hazards.
 issuance documents securing funds (theft, & dishonesty).
 issuance of documentation of insurance against medical errors.

 Follow-up most of the agents of General Motors in Riyadh (Al Jomaih, Al-Issa) in addition to the follow-up to Toyota Al-bazai, Proton, auto star and Audi and try to open new markets
 Establish a good relationship with customers, salesmen.
 Follow-up to financial departments of companies that are dealing with it and collection the value of sales and try to solve the problems
 Follow-up journey plan & route plan.
 Processing sales reports (daily & monthly reports)