ICT Executive
Al Ansari Group
مجموع سنوات الخبرة :15 years, 6 أشهر
Manage, Maintain entire network (MPLS) and ICT Devices.
Maintain for ERP Navision and Sage 300.
Cloud base technology maintenance plus office 365.
Manage IP Telephone system by Cisco.
Maintain Dell Power Edge R410 plus Windows Server 2016 and SQL 2014.
Carry out analysis to define configuration specifications and business technological requirements.
Prepare training documentation for users as well as organize formal sessions and seminars.
Maintain an up-to-date knowledge of IT and business processes.
Utilize IT resources to create IT solutions effective in meeting the requirements of an organization. Proffer recommendations to upper management on ways to maximize profits by improving systems processes.
Maintain accurate records of relevant technical and business information.
Communicate with users to obtain feedback and assist in resolving issues.
Conduct research to identify ways to improve systems performance and efficiency.
Collaborate with technical specialists such as systems analysts and developers to optimize and enhance a system.
Monitor systems development processes to ensure successful project completion.
Design and develop software systems, using scientific analysis and mathematical models to
predict and measure outcome and consequences of design.
Consult with engineering staff to evaluate interface between hardware and software,
develop specifications and performance requirements and resolve customer problems.
Analyze information to determine, recommend and plan installation of a new system or
modification of an existing system.
Consult with IT Staffs and/or other departments on project status, proposals and technical
issues such as software system design and maintenance.
Coordinate installation of software system.
Store, retrieve, and manipulate data for analysis of system capabilities and requirements.
Prepare reports and correspondence concerning project specifications, activities and
status.
Supervise and assign work to programmers, designers, technologists and technicians and
other engineering and scientific personnel.
Train users to use new or modified Technologies.
Defined deliverable content and ensured buy-in of proposed solutions from top
management levels at the client.
Maintain the IT Budgets and staff Problems.
Ensure regular training of all team members to advance existing team performance
System Administrator for ERP & Payroll systems.
User creation, authorization control and system support for Email Solutions (U.ID) Management.
Adept at handling day-to-day changes in production activities, Responsible for maintaining the Routing of the production and Network Solutions.
Analyzed data processing modules and identified areas of enhancement and improvements. Maintained the ERP system in order to ensure it provides the company with proper business solutions and accurate results.
Deals with internal and external customers at all levels via telephone and email, to ensure successful communication via actively listening and probing questions.
Resolves in-depth queries in a methodical manner independently and with internal and external business partners to find appropriate resolutions, efficiency and high level of quality.
Refined planning and organizational skills that balance work, team support and ad-hoc
responsibilities in a timely and professional manner.
People Soft and Oracle. Experience in preparing and analyzing reporting data for
management accurately and to timescales.
Collaborated with each office territory and developed processes to enable compliance and
recruitment of national field employees following medical client guidelines and contracts.
Handled improvements of Latest Technology systems as well as system upgrades and
software updates
Managed and delivered large, complex ERP engagements that identify, design, and
implement creative business solutions and technology solutions.
Honed and maintained relationships with clientele, for upgrades, reorders and up selling
opportunities.
Led and motivated team for successful program kick-off with cross-functional multi-site
teams/partners for effecting design and development activities.
Assisting in the professional and technical development of team leaders enabling them to
set technical goals, monitor, mentor, coach and assist team members to deliver quality
support.
Participated and led aspects of the proposal development process and contributed to
proposals pricing strategy.
Totally Responsible for the entire IT Operations and infrastructure
As a member of the management team, make a constructive and effective contribution to
the formulation of the company’s key business and service objectives and formulate and
progress IT and IS strategies that allow the company to achieve those objectives
Manage the IT department, ensuring delivery of appropriate service, support and
information total users in the Head office, factory and the warehouses, including the
agreement and ongoing management of Unity Plaza Showroom
Optimize the utilization of resources in delivering and supporting the solutions provided
Determine the most appropriate design of infrastructure to support the business, taking in
to account the group standards, prevailing best practices and technologies.
Work closely with cross functional management to identify and agree IT priorities
Troubleshoot hardware errors.
Visit Customers site for Solve technical issues when required.
Co-ordinate with dealers.
Handling a company Hardware Accessories Stock.
Administrate the Documents about the Company loyalty Customers
Internet & email facilities within the company.
Windows 2005 & 2008 Server Maintenance.
Administered and troubleshooting the WAN.
Maintained the PABX & telephone system.
Staff training on software, equipment operation and maintenance.
Solution oriented IT professional with thirteen years of experience covering, IT operations
management, implementing customized applications, and range from comprehensive ERP
software solutions to business applications to meet business requirements.
Responsible for the company ICT operations and equipment.
Analyzing different operations and guiding global developers to implement the ERP
System.
Identifying the opportunities in the production to improve the accuracy and the efficiency
by providing IT solution and assign new projects for them.
Handling projects such as linking supplier’s ERP systems with company ERP.
Established local automation team to automate the artwork creating process in the
prepares department.
User training regarding the POS and inventory software & on the job training.
Dedicated, hardworking individual with the intercommunication skills to workaday
Abilitiesinprojectdesignandmanagementwiththeorganizationalandsupervisoryskil
Successful in meeting new technical challenges and finding solutions to support business
functions
Handle the 24 branches IT activities, Continues connectivity to remote outlets Windows
server 2005 E.E maintenance with Active Directory & DNS system
Payroll software Maintenance, Finger print attendance(HCM)
Checking the Stock & sale of 24 branches with centralized system, Database backup &
Maintenance using Ms SQL Server 2005-2008.(ERP)
Cooperate Virus Guard system and administrate the proxy server, E-mail system within the
company.(Linux)
I’m responsible for IT operations in the company, Coordinating IT assets of the company.
Associate Software / QA Engineer Junior Systems Analyst IT Executive Web Designer/Developer Assistant Lecturer Trainee Business Analyst Trainee Network Administrator Hardware Technicia
Object-oriented analysis and design (OOAD) is a popular technical approach for analyzing, designing an application, system, or business by applying the object-oriented paradigm and visual modeling throughout the development life cycles to foster better stakeholder communication and product quality. According to the popular guide Unified Process, OOAD in modern software engineering is best conducted in an iterative and incremental way. Iteration by iteration, the outputs of OOAD activities, analysis models for OOA and design models for OOD respectively, will be refined and evolve continuously driven by key factors like risks and business value.
There are many branches of technological services that build off this basic Microsoft Certified (MC) certification; IT Professional (MCITP), architect (MCA), professional developer (MCPD), technology specialist (MCTS), systems administrator (MCSA), systems engineer (MCSE), solution developer (MCSD) and database administrator (MCDBA). Each domains builds off the competency and knowledge of Microsoft products and technology.