Sales Executive
AL MADAEN SECURITY SYSTEMS
Total years of experience :6 years, 1 Months
Responsible for all sales activities (CCTV, Wireless System, Structured Cabling, Security systems, Access control, Telephony Systems, Vehicle Tracking Systems) in assigned accounts or regions. Manage quality and consistency of product and service delivery.
Present and selling company products and services to current and potential clients.
Preparing action plans and schedules to identify specific targets and to project the number of contacts.
Follow up on new leads and referrals resulting from field activity
Identifying sales prospects and contact these and other accounts as assigned.
Preparing presentations, proposals and sales contracts.
Developing and maintaining sales materials and current product knowledge.
Establishing and maintaining current client and potential client relationships.
Preparing paperwork to activate and maintain contract services.
Managing account services through quality checks and other follow-up.
Identifying and resolve client concerns.
Preparing a variety of status reports, including activity, closings, follow-up, and adherence to goals.
Communicating new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff.
Coordinating company staff to accomplish the work required to close sales.
Developing and implementing special sales activities to reduce stock.
Other duties as assigned
Welcome guests to the venue
Provide accurate wait times and monitor waiting lists
Manage reservations
Escort customers to assigned dining or bar areas
Provide menus and announce Waiter/Waitress’s name
Greet customers upon their departure
Coordinate with wait staff about available seating options
Maintain a clean reception area
Cater to guests who require extra attention (e.g. children, elderly)
Answer incoming calls and address customers’ queries
Assist wait staff as needed
Successfully resolved customer issues and complaints
Ensure high levels of customer satisfaction through excellent sales service
Assess customers needs and provide assistance and information on product features
Welcome customers to the store and answer their queries
Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
“Go the extra mile” to drive sales
Maintain in-stock and presentable condition assigned areas
Actively seek out customers in store
Remain knowledgeable on products offered and discuss available options
Process POS (point of sale) purchases
Cross sell products
Handle returns of merchandise
Team up with co-workers to ensure proper customer service
Build productive trust relationships with customers
Comply with inventory control procedures
Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
Recognize the needs of the consumer and provide detailed information to the consumer about the technical specifications of the computer hardware/software offered by the company.
Investigates new items and makes recommendations for purchasing products.
Checks inventory to ensure orders are in stock.
Takes orders over the phone and in person.
Advises customers on technical matters and recommends appropriate computer configurations.
Solicits information about computer needs from customers.
Negotiate price for the sale.
Provide technical support after merchandise is purchased.
Construct sales pitches and presentations.
Travel to areas where needs are projected.
Stay abreast of market trends.
Assist with the company helpline.
Serve as a customer service rep for customers who have questions or difficulties.
Demonstrate product features before a sale.
Respond to pre-qualification questionnaire or information to tender document.
Negotiate a commercial agreement.
Help customers maximize the use of software features.
Advise on appropriate user training.
Ensure quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes.
Maintain awareness and keep abreast of constantly changing software, hardware systems and peripherals.
XHTML/CSS AJAX JQuery Adobe Photoshop CS5 Adobe Flash CS3 Adobe Dreamweaver CS5 PHP , MySQL
Business Communication Computer Technology Fundamentals of Hardware and Operating Systems Java Networking programming Methods System Development Web Designing
Fundamentals of Information & Communication Technology Introduction to Windows Packages Computer Language and Communication Programing Theory & Practice Introduction to Web Development
