mohamed ragab

Senior sales associate at rivoli group Eyezone

Senior sales store incharge

- Greets and welcomes all customers entering the store - Assist customers in locating merchandise - Gives advice and guidance on product selection to customers - Develops strong product information knowledge - Ensures clear and pertinent communication of ongoing promotions - Ensures promotion materials in store are up to date and in impeccable conditions - Presents merchandise upon request - Stocks shelves and furniture with merchandising as per merchandising rules - Collects merchandise from warehouse upon request - Creates customer profile forms with impeccable field filling - Executes all steps of successful customer profile creation - Ensures customer card is issued as per system requirements - Processes cash and card payments - Ensures complete and infallible follow through of all customers requests - Answers customers queries - Assists in pricing activities - Executes tasks as assigned during stock control activities as per company's rules - Receives, unpacks, scans and stores stock as per company's rules - Transfers stock and materials as per company's rules - Ensures complaints, refunds and exchanges are solved by the store manager - Immediately reports discrepancies and problems to store manager - Participates in the ongoing daily operational activities of the store as requested by the store manager

Store manager