Mohamed Ramadan, Sales Consultant

Mohamed Ramadan

Sales Consultant

Arte Casa

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Law
Experience
20 years, 4 Months

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Work Experience

Total years of experience :20 years, 4 Months

Sales Consultant at Arte Casa
  • United Arab Emirates - Abu Dhabi
  • My current job since June 2011

 Transformed underperforming showroom by training and assisting staff in exceeding client expectations and meeting deadlines without fail.
 Exceeded monthly sales goals by an average of 15% over a period of just 6 months.
 Created a complete team atmosphere and raised the company's key performance in every category.
 Monitors and reviews sales performance on daily, weekly and monthly basis.
 Maximizes sales through effective merchandising and marketing.
 Training, coaching, appraising and supervising staff.
 Works with design team to manage displays within showroom and on social media platforms.
 Coordinates all aspects of the business between departments including merchandising, customer service, shipping and warehousing.
 Handles all aspects of customer complaints with exchanges, customer compensation for overall customer satisfaction.
 Analyzing sales figures and forecasting future sales volumes to maximize profits.
 Maintaining awareness of market trends within the showroom.
 Monitoring what local competitors are doing.
 Responding to customer complaints and comments.

Procurement Consultant at Arte Casa
  • United Arab Emirates - Abu Dhabi
  • My current job since May 2014

Responsible to train, monitor and supervise the procurement department.
•Managed stock analysis, Generated and implemented purchasing strategies, Lead meeting with potential suppliers, responded to internal & external supplier and product enquires.
•Responsible for Technical support for 2 branches

Senior Sales Executive at Arte Cas
  • United Arab Emirates
  • My current job since January 2014

Transformed underperforming showroom by training and assisting staff in exceeding client expectations and meeting deadlines without fail.
•Exceeded monthly sales goals by an average of 15% over a period of just 6 months.
•Created a complete team atmosphere and raised the company's key performance in every category.
•Monitors and reviews sales performance on daily, weekly and monthly basis.
•Maximizes sales through effective merchandising and marketing.
•Training, coaching, appraising and supervising staff.
•Works with design team to manage displays within showroom and on social media platforms.
•Coordinates all aspects of the business between departments including merchandising, customer service, shipping and warehousing.
•Handles all aspects of customer complaints with exchanges, customer compensation for overall customer satisfaction.
•Analyzing sales figures and forecasting future sales volumes to maximize profits.
•Maintaining awareness of market trends within the showroom.
•Monitoring what local competitors are doing.
•Responding to customer complaints and comments.

Sales Consultant at EL Sallab
  • Egypt - Cairo
  • January 2004 to May 2011

 Transformed underperforming showroom by training and assisting staff in exceeding client expectations and meeting deadlines without fail.
 Exceeded monthly sales goals by an average of 15% over a period of just 6 months.
 Created a complete team atmosphere and raised the company's key performance in every category.
 Monitors and reviews sales performance on daily, weekly and monthly basis.
 Maximizes sales through effective merchandising and marketing.
 Training, coaching, appraising and supervising staff.
 Works with design team to manage displays within showroom and on social media platforms.
 Coordinates all aspects of the business between departments including merchandising, customer service, shipping and warehousing.
 Handles all aspects of customer complaints with exchanges, customer compensation for overall customer satisfaction.
 Analyzing sales figures and forecasting future sales volumes to maximize profits.
 Maintaining awareness of market trends within the showroom.
 Monitoring what local competitors are doing.
 Responding to customer complaints and comments.

Education

Bachelor's degree, Law
  • at Mansoura University
  • January 2006

(Faculty of Law)

Specialties & Skills

COACHING
CUSTOMER RELATIONS
CUSTOMER SATISFACTION
CUSTOMER SERVICE
FORECASTING
MARKETING
MERCHANDISING
MICROSOFT WORKS
MONITORS
PROCUREMENT

Languages

Arabic
Expert
English
Expert