Mohamed Ramadan Mohamed, Risk Managment Senior Supervisor

Mohamed Ramadan Mohamed

Risk Managment Senior Supervisor

Saudi Company For Hardware - SACO

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Accounting and Business/Management
Experience
18 years, 6 Months

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Work Experience

Total years of experience :18 years, 6 Months

Risk Managment Senior Supervisor at Saudi Company For Hardware - SACO
  • Saudi Arabia - Riyadh
  • My current job since May 2011

Working with management and employees to develop, implement and review
controls, procedures and policies to reduce shrinkage, maintain and safeguard all Company assets.
Loss prevention duties are held with a focus on deterrence and prevention in all times
Specific job responsibilities include:
* Supervising CCTV controlling team activities.
* Following-up all security systems installation & Maintenance job orders, including (CCTV,
Anti-shoplifting, Intrusion, & Firefighting systems).
* Conduct a live test for Firefighting systems, & checking fire extinguisher expiration dates.
* Conduct Petty cash inspection visits country-wide, including cashier cash register count.
* Conduct regular & periodic (Head office based) training for new comers, & (Location based) training
for active managers and employees. Training topics includes (security, safety, & shrink fight matters).

Customer Service Team Leader at Ahlan Contact Center
  • Egypt - Cairo
  • October 2007 to April 2011

Handling inbound calls in a professional and effective manner, Interact with
customers to provide information in response to inquiries about products and services and to
handle and resolve complaints.
*Specific job responsibilities include:
-Provide professional and courteous customer service to improve business performance.
-Greet, address and thank customers during the business transaction.
-Handle dissatisfied customers in a polite and professional fashion.
- Answer customer inquiries concerning services, products, billing etc.
-Track and follow-up all customer requests in a timely manner.

senior accountant at Elite Group for Touristic Projects
  • Other
  • April 2009 to July 2010

Controlling all financial matters related to a multi restaurants chain

Specific job responsibilities include:
* Preparing all kinds of financial statements.
* conducting monthly physical counts for stocks & for petty cash.
* Managing all suppliers regarding quotations & price comparisons.

Customer Service Moderator at Carrefour
  • Egypt - Cairo
  • August 2008 to April 2009

Interact with customers to provide and process information in response to
inquiries, concerns and requests about products and services.

Specific job responsibilities include:
* Greet customers and ascertain what each customer wants or needs.
* Maintain knowledge of current sales and promotions, policies regarding payment and exchanges,
and security practices.
* Compute sales prices, total purchases and receive and process cash or credit payment.
* Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
* Answer questions regarding the store and its merchandise.
* Exchange merchandise for customers and accept returns.

Storekeeper at Salsabeel Co. for Water Treatment
  • Egypt - Cairo
  • February 2006 to March 2008

Receives and inspects all incoming materials and reconciles with purchase orders;
processes and distributes documentation with purchase orders; reports, documents and tracks damages
and discrepancies on orders received.

Specific job responsibilities include:
* Receives and stores documents and confidential files.
* Maintains records of approved document and confidential file destruction.
* Maintains the warehouse, records area and stores area in a neat and orderly manner.

Accountant at Business Compaq Company
  • Egypt - Cairo
  • October 2005 to October 2007

Provides financial information to management by researching and analyzing accounting data; preparing reports.

Specific job responsibilities include:
* Prepares asset, liability, and capital account entries by compiling and analyzing account information.
* Recommends financial actions by analyzing accounting options.
* Documents financial transactions by entering account information.
* Summarizes current financial status by collecting information; preparing balance sheet, profit and
loss statement, and other reports.
* Reconciles financial discrepancies by collecting and analyzing account information.
* Prepares payments by verifying documentation, and requesting disbursements.
* Contributes to team effort by accomplishing related results as needed.
* Prepares special financial reports by collecting, analyzing, and summarizing account information and trends.

Education

Bachelor's degree, Accounting and Business/Management
  • at Cairo University
  • May 2005

Specialties & Skills

Risk Control
Customer Service
Accounting
Loss Prevention

Languages

English
Intermediate
Arabic
Expert

Memberships

International Association of Safety Professionals (IASP)
  • 514195 Egress / Fire Safety
  • March 2014

Training and Certifications

Product Knowledge, Customer Service, & Sales Skills (Training)
Training Institute:
Saudi Company For Hardware - SACO
Date Attended:
May 2011
Duration:
240 hours
Cairo University ICDL (Certificate)
Date Attended:
May 2005
Valid Until:
January 9999
International Association of Safety Professionals (IASP) (Certificate)
Date Attended:
March 2014
Valid Until:
March 2017