Mohamed Ramadan Mohamed, Risk Managment Senior Supervisor

Mohamed Ramadan Mohamed

Risk Managment Senior Supervisor

Saudi Company For Hardware - SACO

Lieu
Arabie Saoudite - Riyad
Éducation
Baccalauréat, Accounting and Business/Management
Expérience
18 years, 7 Mois

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Expériences professionnelles

Total des années d'expérience :18 years, 7 Mois

Risk Managment Senior Supervisor à Saudi Company For Hardware - SACO
  • Arabie Saoudite - Riyad
  • Je travaille ici depuis mai 2011

Working with management and employees to develop, implement and review
controls, procedures and policies to reduce shrinkage, maintain and safeguard all Company assets.
Loss prevention duties are held with a focus on deterrence and prevention in all times
Specific job responsibilities include:
* Supervising CCTV controlling team activities.
* Following-up all security systems installation & Maintenance job orders, including (CCTV,
Anti-shoplifting, Intrusion, & Firefighting systems).
* Conduct a live test for Firefighting systems, & checking fire extinguisher expiration dates.
* Conduct Petty cash inspection visits country-wide, including cashier cash register count.
* Conduct regular & periodic (Head office based) training for new comers, & (Location based) training
for active managers and employees. Training topics includes (security, safety, & shrink fight matters).

Customer Service Team Leader à Ahlan Contact Center
  • Egypte - Le Caire
  • octobre 2007 à avril 2011

Handling inbound calls in a professional and effective manner, Interact with
customers to provide information in response to inquiries about products and services and to
handle and resolve complaints.
*Specific job responsibilities include:
-Provide professional and courteous customer service to improve business performance.
-Greet, address and thank customers during the business transaction.
-Handle dissatisfied customers in a polite and professional fashion.
- Answer customer inquiries concerning services, products, billing etc.
-Track and follow-up all customer requests in a timely manner.

senior accountant à Elite Group for Touristic Projects
  • Autre
  • avril 2009 à juillet 2010

Controlling all financial matters related to a multi restaurants chain

Specific job responsibilities include:
* Preparing all kinds of financial statements.
* conducting monthly physical counts for stocks & for petty cash.
* Managing all suppliers regarding quotations & price comparisons.

Customer Service Moderator à Carrefour
  • Egypte - Le Caire
  • août 2008 à avril 2009

Interact with customers to provide and process information in response to
inquiries, concerns and requests about products and services.

Specific job responsibilities include:
* Greet customers and ascertain what each customer wants or needs.
* Maintain knowledge of current sales and promotions, policies regarding payment and exchanges,
and security practices.
* Compute sales prices, total purchases and receive and process cash or credit payment.
* Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
* Answer questions regarding the store and its merchandise.
* Exchange merchandise for customers and accept returns.

Storekeeper à Salsabeel Co. for Water Treatment
  • Egypte - Le Caire
  • février 2006 à mars 2008

Receives and inspects all incoming materials and reconciles with purchase orders;
processes and distributes documentation with purchase orders; reports, documents and tracks damages
and discrepancies on orders received.

Specific job responsibilities include:
* Receives and stores documents and confidential files.
* Maintains records of approved document and confidential file destruction.
* Maintains the warehouse, records area and stores area in a neat and orderly manner.

Accountant à Business Compaq Company
  • Egypte - Le Caire
  • octobre 2005 à octobre 2007

Provides financial information to management by researching and analyzing accounting data; preparing reports.

Specific job responsibilities include:
* Prepares asset, liability, and capital account entries by compiling and analyzing account information.
* Recommends financial actions by analyzing accounting options.
* Documents financial transactions by entering account information.
* Summarizes current financial status by collecting information; preparing balance sheet, profit and
loss statement, and other reports.
* Reconciles financial discrepancies by collecting and analyzing account information.
* Prepares payments by verifying documentation, and requesting disbursements.
* Contributes to team effort by accomplishing related results as needed.
* Prepares special financial reports by collecting, analyzing, and summarizing account information and trends.

Éducation

Baccalauréat, Accounting and Business/Management
  • à Cairo University
  • mai 2005

Specialties & Skills

Risk Control
Customer Service
Accounting
Loss Prevention

Langues

Anglais
Moyen
Arabe
Expert

Adhésions

International Association of Safety Professionals (IASP)
  • 514195 Egress / Fire Safety
  • March 2014

Formation et Diplômes

Product Knowledge, Customer Service, & Sales Skills (Formation)
Institut de formation:
Saudi Company For Hardware - SACO
Date de la formation:
May 2011
Durée:
240 heures
Cairo University ICDL (Certificat)
Date de la formation:
May 2005
Valide jusqu'à:
January 9999
International Association of Safety Professionals (IASP) (Certificat)
Date de la formation:
March 2014
Valide jusqu'à:
March 2017