Human Resources Manager
RAALC Smart-Legal Services
Total years of experience :16 years, 4 Months
• Leading strategic HR initiatives, focusing on developing and executing HR strategies aligned with organizational objectives to drive business growth.
• Actively engaged in talent acquisition efforts by employing innovative methods to recruit top talent in Dubais competitive job market.
• Fostering a positive workplace culture, managing conflicts, enhancing employee engagement, and promoting teamwork within the organization.
• Currently responsible for designing and implementing competitive compensation packages and benefit programs to attract and retain top talent.
• Overseeing performance management by actively implementing performance appraisal systems that improve productivity and enhance employee satisfaction.
• Leading the development and delivery of effective training and development programs to enhance employee skills and capabilities.
• Ensuring legal compliance by staying current with local labor laws and regulations to guarantee full compliance in Dubais regulated job market.
• Cultivating a harmonious work environment in a diverse and multicultural setting
• Leveraging HR analytics and data for data-driven decision-making to drive strategic HR initiatives.
• Managing HR Information Systems (HRIS) to streamline HR operations, ensuring effective implementation and management.
• Proficiently handling crisis response and business continuity planning, crucial in the ever changing Dubai job market.
• Demonstrating strong leadership skills by effectively managing the HR team and consistently achieving positive outcomes.
• Developed and implemented HR policies and procedures that aligned with the bank's goals and objectives.
• Oversaw recruitment and selection processes for all positions in the bank, including advertising vacancies, reviewing applications, conducting interviews, and making hiring decisions.
• Developed and implemented training and development programs for all employees, including orientation programs for new hires, job-specific training, and leadership development programs.
• Ensured compliance with employment laws and regulations and kept up to date with changes in legislation and regulations.
• Managed employee relations issues, including resolving conflicts, handling grievances, and providing counseling and support to employees.
• Conducted regular performance appraisals and provided feedback to employees on their performance.
• Developed and maintained positive relationships with employees, management, and other stakeholders.
• Managed employee benefits programs, including health and welfare benefits, retirement plans, and other employee perks.
• Developed and maintained HR metrics to track employee performance, turnover, and other key HR indicators.
• Managed HR budgets and ensured that HR activities were cost-effective and aligned with the bank's overall financial goals.
• Implemented the HR Strategy for the assigned business unit through various policies and procedures to ensure employee satisfaction and high-quality HR services.
• Maintained the HR budget and ensured that all manpower needs and employee initiatives were managed within the annual HR budget.
• Managed end-to-end recruitment, from shortlisting resumes to coordinating interviews with the talent acquisition team.
• Ensured the performance management process was implemented based on corporate guidelines, and all assessments and performance reviews were fair and transparent.
• Supported the annual compensation revision cycle, ensuring salaries were in line with the pay policies and guidelines as published by the compensation team.
• Organized training for the department based on training needs analysis and employee development initiatives.
• Managed employee engagement initiatives, handled employee events, and supported all employee welfare activities as directed by corporate HR.
• Managed the employee exit process, coordinated with managers on terminations, ensured proper documentation, and conducted employee exit interviews.
• Resolved escalated employee grievances, employee relations issues, and complaints and conducted investigations in compliance with legal requirements.
• Monthly payroll reports and calculations were made.
• Worked on the time sheets variables and adjusted the vacation balance and sick leaves.
• Issued a monthly payroll report that included the amount earned by each employee, basic salary, overtime, incentives, bonus, taxes, social insurance, and our service fees that provided the client with the cost allocation.
• Monitored the Labor/tax law and implemented changes.
• Provided medical coverage for all contracted employees, if required, through a medical policy designed for our clients staff and followed up on medical transfers, claim forms, and refund values.
• Handled all social insurance matters for employees. We carried the burden of corresponding with social insurance authorities to deliver the necessary forms for new hires, as well as those for employment termination. We also made the mandatory monthly payments required on behalf of the employer and employees.
Internships Experience