Mohamed Rifas

Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards
•Sells products by establishing contact and developing relationships with prospects; recommending solutions.
•Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities.
•Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
•Prepares reports by collecting, analyzing, and summarizing information.
•Maintains quality service by establishing and enforcing organization standards.
•Contributes to team effort by accomplishing related results as needed.
•Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities

Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service within the team..
•Assist in floor moves, merchandising, display maintenance, and housekeeping
•Assist in processing and replenishing merchandise and monitoring floor stock.
•Communicate customer requests to management.
•Assist in completing price changes within the department
•Assist in maintaining superior product quality by identifying product issues and communicating to the line manager.
•Motivate team members to drive sales and process adherence.