District Sales Manager
Orange - Egypt
Total years of experience :15 years, 9 Months
Performing regular visits to ensure the standard level of the service in all stores.
Coaching and develop managers and staff.
Coordinate managers and staff training to ensure high
level of knowledge and performance.
Selecting and recruiting the right candidates to ensure
highly quality of services.
Manage stock orders and ensure proper stock levels
against targets.
Conduct regular meetings with distributors to discuss
performance and development plans.
Searching for new locations to expand our retail
network.
• Manage, develop, support and assess staff to provide a high level of service. • Build team spirit and staff loyalty in the customer center. • Propose tools to achieve the customer center’s quantitative and qualitative objectives. • Handle major customers’ problems and propose permanent solutions. • Propose tools to maintain and enhance company and customer center image. • Increase customer satisfaction and loyalty. • Handle customer center requests, stock and administrative work. • Coordinate staff training and assign clear individual objectives. • Validate equipment orders and control the stock levels. • Revise the cash flow closure of the customer center. • Controlling stock by using Oracle system.
• Welcome customers to the customer center.
• Handling customer's complaints and inquiries and provide solutions to their problems.
• Maintain company’s image and increase customers’ satisfaction.
• Sell Mobinil products and services and ensure proper collection of required documents.
• Coordinate with other departments to solve customer's complaints.
* B.Sc Of Commerce - Ain Shams University (Major: Accounting - Graduation Year: 2008)
* School: Al-Nokraashy Secondary School
