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Safhan Bazeer, Recruting Head and Operation Executive

Safhan Bazeer

Recruting Head and Operation Executive ·Human Care Domestic Service

United Arab Emirates

Diploma, Accounting

Work experience

Total years of experience: 12 years, 10 months

Recruting Head and Operation Executive

August 2025 - Present

Human Care Domestic Service

Dubai, United Arab Emirates

August 2025 - Present

Managed end-to-end recruitment and deployment processes for domestic workers, Supervised sourcing, screening, interviewing, selection, and onboarding activities, ensured compliance with UAE labor regulations, visa processing, and documentation requirements, Prepared KPI reports and operational performance updates for management, CRM Management, Customer Service and Compliance settlement, Manage daily office administration and back-office operations

Company industry:
Recruitment & Employee Placement Agency
Job role:
Human Resources and Recruitment

Recruiting Head & Back Office Operations

January 2025 - Present

Human Care Domestic Service LLC (Tadbeer),

Dubai, United Arab Emirates

January 2025 - Present

Managed end-to-end recruitment and deployment processes for domestic workers, Supervised
sourcing, screening, interviewing, selection, and onboarding activities, ensured compliance with UAE
labor regulations, visa processing, and documentation requirements, Prepared KPI reports and
operational performance updates for management, CRM Management, Customer Service and
Compliance settlement, Manage daily office administration and back-office operations

Company industry:
Recruitment & Employee Placement Agency

Sales Executive

January 2025 - January 2025

Pearl Mart LLC,

Dubai, United Arab Emirates Hybrid

January 2025 - January 2025

Managed daily retail store operations, assisted customers and achieved sales targets, Processed cash
and card transactions accurately, handled customer inquiries, complaints, and returns, Prepared daily
sales and operational reports, Handled customer inquiries, complaints, and returns, Prepared daily
sales and collaborated with management to improve store performance

Company industry:
Retail & Wholesale

Executive Secretary To CEO

January 2020 - March 2024

Al Dana Recruitment Office,

Dammam, Saudi Arabia

January 2020 - March 2024

• Handled cash accurately and prepared deposits.
• Motivated, trained, and disciplined employees to maximize performance.
• Collaborated with the General Manager on marketing initiatives to increase brand
awareness and drive sales growth.
• Increased customer satisfaction by addressing and resolving concerns in a timely
manner.
• Resolved problems promptly to elevate customer approval.
• Developed and implemented new operational procedures, streamlining daily tasks and
improving overall efficiency.
• Mentored staff members, fostering a supportive work environment that enhanced
employee performance and retention.
• Monitored facility maintenance needs, coordinating repairs and upgrades as
necessary to keep operations running smoothly.
• Analyzed customer feedback data to identify areas of improvement and develop
solutions.
• Managed team schedule with eye for coverage needs and individual strengths.
• Assisted in the recruitment, hiring, and onboarding process for new employees to
build a skilled workforce committed to excellence in service delivery.
• Enforced quality assurance protocols to deliver ideal customer experiences.
• Maintained well-controlled business inventory with minimal losses by enforcing solid
monitoring and management structures.
• Implemented staff training programs that improved service quality and increased
customer loyalty.
• Collaborated with other department managers on cross-functional projects, fostering
a cooperative atmosphere that drove overall organizational success.
• Facilitated team meetings to discuss targets and strategies, fostering collaborative
work environment.
• Oversaw daily operations, ensuring all tasks were completed efficiently and to high
standard.
• Developed and enforced health and safety protocols, significantly reducing workplace
accidents.
• Resolved customer complaints with professionalism, restoring trust and loyalty.
• Trained new staff members, equipping them with skills needed for success in their
roles.
• Coordinated with multiple departments to ensure seamless operations, leading to
enhanced customer experience.
• Implemented cost-saving measures without compromising on quality, boosting
bottom line.
• Managed inventory levels to prevent overstocking or stockouts, ensuring availability
of popular items.
• Assisted in recruiting, hiring and training of team members.
• Improved operational workflows, resulting in smoother running of establishment.
Tracked employee attendance and punctuality, addressing repeat problems quickly to

prevent long-term habits.
• Reported issues to higher management with great detail.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Reduced operational risks while organizing data to forecast performance trends.

Company industry:
Human Resources Outsourcing
Job role:
Human Resources and Recruitment

Executive Secretary & Recruitment Coordinator

January 2014 - January 2024

Al Dana Domestic Service Recruitment (Tadbeer),

Dammam, Saudi Arabia

January 2014 - January 2024

Provided comprehensive executive, administrative, and secretarial support to senior management.
Coordinated overseas recruitment activities and ensured compliance with embassy requirements and
candidate welfare regulations.
Managed customer relationships, prepared service agreements and employment contracts, followed up on
payments, and updated customer inquiries and recruitment status.
Processed recruitment and hiring documentation through Enjaz and Tawdeeq government portals, ensuring
timely completion and regulatory compliance.
Managed candidate documentation, visa processing, and onboarding activities.
Prepared management reports, official correspondence, and recruitment documentation.
Maintained confidential employee records, recruitment files, and administrative documentation with a high
level of accuracy.

Company industry:
Recruitment & Employee Placement Agency

Executive Secretary

May 2014 - January 2020

Al Dana Recruitment Office,

Dammam, Saudi Arabia

May 2014 - January 2020

• Greeted customers promptly and professionally, providing friendly, knowledgeable
assistance.
• Prepare and manage correspondence, report and documents, Implement and
maintain office system, Daily Data entry,
• Coordinating mail-shots and similar publicity task, Set up and maintain filing system,
Typing and word processing, arranging appointments
• Organized and maintained filing system for easy staff access.
• Handled confidential information in professional manner.
• Handled scheduling for executives calendar and prepared meeting agenda and
materials.
• Enhanced executive productivity by efficiently managing schedules and appointments.
• Organized and updated schedules for executives.
• Developed and implemented office policies and procedures to facilitate smooth
workflow.
• Assisted in the recruitment process by screening resumes, scheduling interviews, and
providing candidate feedback to executives.
• Improved internal communication by creating informative reports, presentations, and
memos for executives and team members.
• Contributed to company growth by actively participating in the development of
strategic plans and initiatives.
• Optimized time management for executives through skilled coordination of tasks and
priorities.
• Enhanced overall office efficiency with proactive problem-solving skills applied to
daily challenges or unexpected situations.
• Scanned and uploaded documents into digital filing system.
• Set travel arrangements and provided relevant tickets and documentation for
management and executive staff.
• Screened and directed incoming phone calls and distributed correspondence
effectively.
• Enhanced employee productivity by providing ongoing training and development
opportunities.
• Updated and maintained confidential databases and records.
• Worked with senior management to initiate new projects and assist in various
processes.
• Created and managed office systems to efficiently deal with documentation.
• Took notes and dictation at meetings.

Company industry:
Recruitment & Employee Placement Agency
Job role:
Secretarial

Accounts Assistant

December 2012 - January 2014

Between Two Bridges Co LLC,

Al Wakrah, Qatar

December 2012 - January 2014

• Managed payroll by tracking employee hours and entitlements.
• Customer enquiries per day via phone and email.
• Monitored accounts payable and receivable statuses, keeping financial records
up-to-date.
• Input sales, purchase and cash transactions.
• Banking work, and audit petty cash envelops, prepare the invoices.
• Print and mail vender checks and balance related statement
• Solve customer issue and performs general office task
• Process cheques, maintain filling and invoice monitoring systems
• Resolve purchase order problems and refer accounts to collection

Company industry:
Construction & Building

Accounts Assistant

December 2012 - January 2014

Between the Two Bridges LLC,

Doha, Qatar

December 2012 - January 2014

Processed invoices, payments, reimbursements, and maintained accurate financial records.
Managed petty cash, filing systems, and provided comprehensive administrative support.
Coordinated debt collection activities and followed up on outstanding customer payments.
Liaised with vendors and suppliers to ensure timely procurement and service delivery.
Monitored labor camp compliance and maintained related documentation in accordance with company
policies.
Coordinated employee transportation schedules and logistics.
Supervised company fuel usage, vehicle records, maintenance schedules, and fleet documentation.

Company industry:
Construction & Building

Education

AAT SRI LANKA- ASSOSIATION OF ACCOUNTING TECHNOLOGY

December 2012

December 2012

Diploma, Accounting

Sri Lanka

GPA (rating): Excellent

GPA (rating): Excellent

Association of Accounting Technicians

January 2012

January 2012

Bachelor's degree, Accounting and Finance

Sri Lanka

GED, Kadayamottai National School

January 2011

January 2011

High school or equivalent, Commerce

Sri Lanka

GPA (rating): Very good

GPA (rating): Very good

Accounting Economics Business Studies

Skills

Decision Making Skills

Expert

Business Development

Expert

Customer Support

Expert

Time Management

Expert

Team Building

Expert

RELIABILITY

Expert

ETHICAL LEADERSHIP

Expert

COMPLIANCE RISK

Expert

Scheduling and Calendar Management

Expert

Record Keeping and Data Management

Expert

General Administrative Support

Expert

Proficiency in Microsoft Office Suite (Word, Excel

Expert

COLLABORATION

Intermediate

COMPLIANCE REPORTING

Intermediate

COORDINATING

Intermediate

CUSTOMER SERVICE

Intermediate

DOCUMENT CONTROL

Intermediate

ELECTRONIC DATA INTERCHANGE

Intermediate

EXECUTIVE INFORMATION SYSTEMS

Intermediate

OFFICE ADMINISTRATION

Intermediate

OPERATIONS

Intermediate

SALES

Intermediate

Languages

English

Expert

Arabic

Expert

Malayalam

Beginner

Hindi

Beginner

Training and Certifications

Certifications
License: Valid Saudi Driving License (Eligible for UAE Conversion)
Certificate in Computer Graphic Design
GCE Advanced Level (Commerce Stream)

Hobbies and interests

Driving