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mohamed  Samy Ahmed, Operations Manager

mohamed Samy Ahmed

Operations Manager·Huff &Puff Restaurant Co

Kuwait

Bachelor's degree, Social worker

Work experience

Total years of experience: 19 years, 4 months

Operations Manager

April 2019 - Present

Huff &Puff Restaurant Co

Al Farawaniyah, Kuwait

April 2019 - Present

➢ Develop, implement and review operational policies and procedures.
➢ Assist HR with recruiting when necessary.
➢ Identify and address problems and opportunities for the company.
➢ Work with the board of directors to determine values and mission,
and plan for short and long-term goals.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Business Consultant

August 2017 - February 2019

value plus

Al Kuwait, Kuwait

August 2017 - February 2019

Food and Beverage Consulting (Menu Development & Engineering / Food & Beverage Development)
➢ Restaurant Concept Development and Creation (New Restaurant Openings/Start Up Services/Brand Filtering & Identity Design/Design Concept Books)
➢ Restaurant Operation and Management Support (Restaurant Management Consulting/Technology & Systems/Purchasing & Procurement/Food Safety Audits/ Staff hiring, Training & Development)

Company industry:
Management Consulting
Job role:
Management

Restaurant Manager

November 2015 - July 2017

Applebee’s kuwait branch

Al Kuwait, Kuwait

November 2015 - July 2017

 Handle customer complaints and Monitors crew training practices
 Analyze cost controls and sales trends by monitoring month end reports and statements
 Works with managers to provide monthly development objectives.
 Achieve the necessary staffing and scheduling of restaurant to accomplish restaurant goals and standards.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Reastaurant manager

April 2014 - October 2015

khursheed restaurant's managment

Al Kuwait, Kuwait

April 2014 - October 2015

Responsible for the entire restaurant Operations. Very many hands on Operation. Ensuring a high standard of Food preparation, Presentation and Menu planning whilst maintaining a high standard of hygiene and food Safety regulations in the Kitchen and dining

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Assistant Kitchen Manager

July 2009 - April 2014

Ruby Tuesday

Cairo, Egypt

July 2009 - April 2014

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Line cook

January 2007 - July 2009

Planet africa

Cairo, Egypt

January 2007 - July 2009

Company industry:
Catering, Food Service, & Restaurant
Job role:
Other

Education

Higher Institute of Social work

October 2009

October 2009

Bachelor's degree, Social worker

Egypt

GPA (percentage): 70%

GPA (percentage): 70%

Social work is a profession concerned with helping individuals, families, groups and communities to enhance their individual and collective well-being. It aims to help people develop their skills and their ability to use their resources and those of the community to resolve problems.

Skills

Microsoft Office
Expert
Microsoft Office
Expert
Training
Expert
Training
Expert
Creativity
Expert
Creativity
Expert
Leadership
Expert
Leadership
Expert
Skilled Communicator
Expert
Skilled Communicator
Expert
 Organized and methodical
Intermediate
 Organized and methodical
Intermediate
skilled communicator
Intermediate
skilled communicator
Intermediate
creativity
Intermediate
creativity
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert
training
Expert
training
Expert
 Cost controls
Expert
 Cost controls
Expert
Training
Expert
Training
Expert
Creativity
Expert
Creativity
Expert
Leadership
Expert
Leadership
Expert
Skilled Communicator
Expert
Skilled Communicator
Expert

Languages

English
Intermediate
Arabic
Native Speaker

Memberships

Servesafe international

servesave

August 2016

Training and Certifications

Training
Servesafe worker
servesafe international from UK
Aug 2016

Hobbies

  • Reading
  • Cooking
  • Fashion