assistant accountant cashier
city exchange
Total years of experience :2 years, 4 Months
- Provide exceptional customer service to clients seeking currency exchange services, both in person andvia phone and email communication.
- Process currency exchange transactions accurately and efficiently, ensuring compliance with regulatory guidelines. - Assisted customers in understanding the currency exchange rates and fees, providing transparent and detailed explanations.
- Effectively resolve customer inquiries, complaints, and issues, aiming for prompt and satisfactory solutions.
- Collaborate with the sales and operations teams to streamline processes, resulting in a 20% reduction in transaction processing time.
- Achieved a 95% customer satisfaction rating through maintaining a friendly and helpful demeanor, personalized service, and proactive problem-solving.
- Collect and maintain customer data, ensuring accuracy and compliance with data protection policies.
- Act as a subject matter expert in currency exchange services, guiding and training new customer service executives.
I have 6 month working experience in accounting. Worked as an accountant in ALBAIK FEASTO EXPRESS edapppal . It was the one of the largest restaurant company In india. It have 100+ chains in india. I am also managing the billing section of the outlet so iam more confident to dealing with various type of clients and satisfying their needs and wants quickly and effectively. I am the person always open mind to improve my knowledge and personal skills. 𝙀𝙣𝙟𝙤𝙮𝙞𝙣𝙜 𝙩𝙝𝙚 𝙩𝙤𝙪𝙜𝙝 𝙩𝙞𝙢𝙚𝙨 𝙩𝙤 𝙢𝙖𝙠𝙞𝙣𝙜 𝙢𝙚 𝙖𝙨 𝙖 𝙨𝙩𝙧𝙤𝙣𝙜 𝙥𝙚𝙧𝙨𝙤𝙣
Help the organization for achieving the financial goal. Enjoying the work and enhancing the skills.
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