Mohamed Singer

1. Reviewing data collected from sites before uploading it to SAP.
2. Develop required software to collect data from site and extract it to specific format compatible with SAP.
3. Meet with staff from different sectors to determine the work process and create it by Visio.
4. Meet with staff from different sectors to determine roles and responsibilities and set up the SLA and KPI for them.
5. Leading test sessions for new Software from outsources companies.
6. Prepare UAT for testing new software or SAP T-Codes.
7. Supervise the training sessions done by outsource companies and training the staff for using new software.
8. Vocal point of contact between FM and IT.
9. Generating any required reports from SAP as per the requirements.
10. General business analyses in all aspects and levels.
11. Developing new software to solve business problems or to facilitate work process when required.

1- Project Manager tasks for new surveying projects.
2- Creating project plans for new project through MS-Project.
3- Managing centralized call center for all FM projects using VB.Net and MS-Access.
4- Develop required software to serve FM section.
5- Generating customized reports directly from SQL for MAXIMO.
6- Dealing with Army and Military Sectors to issue all required access permits for our staff.
7- Preparing invoices and contact with other clients to collect it.
8- Preparing required documents to get authorization and registration certificates for military projects and tenders.
9- Training sessions to our staff to teach them Advanced Excel.

1- Support customer technically for internet, domain, web services issues.

2- Log customers complaints and follow up with technicians.

3- Explain new offers for the customers and promote company products.