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mohamed soliman, Admin Assistant

mohamed soliman

Admin Assistant·Ministry of Commerce and Industry

Kuwait

Bachelor's degree, Hotels management

Work experience

Total years of experience: 8 years, 0 months

Admin Assistant

November 2017 - September 2018

Ministry of Commerce and Industry

Al Kuwait, Kuwait

November 2017 - September 2018

• Provide general administrative and clerical support including mailing, scanning, faxing and copying to management
• Maintain electronic and hard copy filing system
• Open, sort and distribute incoming correspondence
• Perform data entry and scan documents
• Manage calendar for Managing Director
Prepare and modify documents including correspondence, reports, drafts, memos and emails
• Maintain office supplies for department

Company industry:
Merchandising
Job role:
Administration

Admin Assistant

June 2013 - February 2017

Kuwait Investment Company

Al Kuwait, Kuwait

June 2013 - February 2017

‏-Manage large amounts of incoming
‏ calls.
‏-Receive and respond to customer inquiries in cooperation with Marketing Office.
‏-Supervise the work of the main Reception, distribution and updating the company's publications
‏-Assistance in answering for inquiries about investment products in cooperation with relevant sectors.
‏-Assist in communicating with advertising agencies to setup media plans and media bookings.
‏-Handle Correspondence, memo and emails.
‏-Coordinate administrative and office tasks to promote the efficient running of the department.
‏-Setup and coordinate meetings and agendas.
‏-Coordinate events and visitors to Kuwait Investment Company.
‏-Publish and update events and company news on website.
‏-Reserve and coordinate meetings rooms with sectors and prepare monthly statement.
‏-Confirm the action of a private archive of the company's daily newspapers orderly.
‏-Coordination and implementation of the local daily newspapers and magazines subscriptions to all departments of the company.
‏-Keep picture gallery for publications, news and events.
‏-Handle checks issued to companies and agencies.
‏-Handle other general administrative tasks as needed and assigned.
‏-Perform other related duties as required.
‏-Coordinate Exhibitions and Conferences outside the company and participate with colleagues in all the company's social, cultural and sports activities.
‏-Perform Colleagues duties in case of absence or vacations and any work is assigned by Senior Manager or direct official.

Company industry:
Economics & Financial Consulting
Job role:
Administration

Data Entry Clerk

July 2012 - June 2013

Arab Information Management Services (AIMS)

Al Kuwait, Kuwait

July 2012 - June 2013

• Provide general administrative and clerical support including mailing, scanning, faxing and copying to management
• Maintain electronic and hard copy filing system
• Open, sort and distribute incoming correspondence
• Perform data entry and scan documents
• Manage calendar for Managing Director
Prepare and modify documents including correspondence, reports, drafts, memos and emails
• Schedule and coordinate meetings, appointments and travel arrangements for Managers
• Maintain office supplies for department

Company industry:
Software Development
Job role:
Administration

Receptionist

February 2010 - July 2012

Cataract Resort Sharm El Sheik

Sharm el Sheikh, Egypt

February 2010 - July 2012

• Greet guests and patrons as they arrive
• Manage the registration process
• Ask for identification and ensure that the provided credentials are accurate
• Handle guest check-ins and check-outs appropriately
• Operate hotel switchboard, take calls and provide information and transfer calls
• Manage accurate accounting of all rooms
• Provide guests with room keys and call for bellboys
• Take reservations over the telephone, through emails and in person
• Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities and travel directions
• Refer guests to appropriate departments to resolve complaints or provide suggestions
• Compute bills and take payments
• Provide guests with directions around the hotel
• Contact housekeeping and maintenance departments when a problem is reported
• Explain appropriate use of keys and ensure that guests are satisfied with the rooms allotted to them
• Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift

Company industry:
Hospitality & Accomodation
Job role:
Marketing and PR

Education

Faculty of Tourism and Hotels - Suez Canal University

June 2009

June 2009

Bachelor's degree, Hotels management

Egypt

GPA (percentage): 70%

GPA (percentage): 70%

Skills

Customer Service
Expert
Customer Service
Expert
Marketing
Expert
Marketing
Expert
Public Relations
Expert
Public Relations
Expert
Human Resources
Expert
Human Resources
Expert
Administration
Expert
Administration
Expert
Interpersonal Skills
Expert
Interpersonal Skills
Expert
Listening Skills
Expert
Listening Skills
Expert
Communication Skills
Expert
Communication Skills
Expert
Attention to details
Expert
Attention to details
Expert
Problem Solving skills
Expert
Problem Solving skills
Expert
Customer Service
Expert
Customer Service
Expert
Marketing
Expert
Marketing
Expert
Public Relations
Expert
Public Relations
Expert
Human Resources
Expert
Human Resources
Expert
Administration
Expert
Administration
Expert

Languages

English

Expert

Italian

Intermediate

Arabic

Native Speaker

Training and Certifications

Certifications
I C D L
Feb 2010
Operations Management
Dec 2016
Leadership - The Key to Guaranteed Business Success
Oct 2016
English Course
Nov 2013

Training
الكويت
International Joint
Dec 2016