محمد لطفي سيد سليمان سليمان

Coach and encourage team members to consistently
prioritize customer and how to proactively identify their
needs.
* Lead by example in providing assistance to customer.
* Be aware of store promotions and communicate it to
team members to maximize sales.
* Understand company policy and procedures and ensures
team members follow it.
* Give sales target for each staff / employee, daily action
sheet and delegate tasks to the team accordingly.
* Give instructions to sales staff, cashiers and stock
controller to carry out work in the most efficient way.
* Conduct team talk on the daily basis.
* Prepares weekly schedule to ensure that manpower is
effectively matched with the business operations.
* Prepares daily report and submit to Operations Manager.
* Ensure attendance sheet is updated.
* Communicate with I.T. Personnel for the events,
promotions and new arrivals.
* Communicate with warehouse team for any stock issue.
* Manage performance of my team and motivate them to
achieve the highest level of performance.
* Handling cash point for customer purchase.
* Making cash-up report and card machine reconciliation at
the end of trading sales.

Greet every customer coming into the store and provide
excellent customer services.
* Work with the sales and support teams for achievement
of customer satisfaction, generation of revenue and long-
term account goals in line with the company vision and
values.
* Maintain a warm courteous contact with all clients in the
store to ensure high level of client’s satisfaction.
* Deal with client complaints and escalation process where
necessary.
* Proactively take responsibility for completing daily floor
walk using relevant checklists.
* Prepare Daily sales report, random stock count, credit
note and refund.
* Handling cash point for client purchase.
* Support Visual merchandising team to maintain brand
standards.
* Ordering through via online direct from main store.
Multi-trend Company KUWAIT (GO SPORTS) Avenues
Mall

Monitor sales activities to ensure that customers receive
satisfactory services and quality goods.
* Follow up and coordinate with my colleagues.
* Giving feedback of the customer to our manager.
* Recommend, select, and give a help to customer.

Responsible for all basic accounting functions.
* Maintained accounts payable records.
* Developed and maintained capital project files.
* Reviewed procurement documents and invoices for
accuracy.
* Prepared routine entries and posted financial
transactions.
* Assisted in development of computer programs for
maintaining capital projects.
* Assisted in preparation of financial statements.