it technician support
community college of qatar
Total years of experience :11 years, 9 Months
Dear Mr./Mrs./Ms My name is \[Mohamed soltane Ayed\], and I'm writing to you today to express my interest in position at your company . I'm a position or area of studyand believe I'm a good match for the open role because I have qualifications, An enthusiastic professional with strong tact and interpersonal skills who aims to build a career in IT support & maintenance-related and manager jobs. Well-organized and able to multitask while maintaining high professionalism and attention to detail. Competencies include identifying and educating prospective customers while supporting existing clients with information and assistance that relates to products and services. ______ Best regards Mohamed soltane ayed IT specialist/manager Tel:+9743022 8386 Email: soltanosmed91@gmail.com
IT Support & Prüftechnik at Dräxlmaier Group
Dräxlmaier Group ( SATE Eljem) | 2012-2015
➢ ITIL Foundation
➢ Manning the IT help desk and providin instant solutions to IT issues
➢ Running diagnostic checks and servicing essential IT hardware
➢ Explaining complex IT issues to non-technical employees
➢ Identifying and solving IT problems and logging them into the relevant databases
➢ Administration of Ticketing (iET Solutions, UnITe)
➢ Handling Virtualization Engines as Active Directory.
➢ Installing production servers: Example: HP servers prolyant fifth generation.
➢ Installation & maintenance of printers: Zebra, Laser printers, Matrix and even plotters as
ROWE.
➢ IT asset management.
➢ Client Management DSM NetInstall.
➢ Deployment of web servers, file servers and mail servers.
➢ Excellent organizational skills with the ability to multi-task
➢ User training and programming on Schleuniger machines at TULINTECH
Training on 6S, Quality, Production, logistics, security, electronics
CEO & manager
Tech Store | 2015- 2017
Sale and maintenance of high-tech equipments.
Installing and configuring computer hardware, software, systems, networks,
printers, Scanners
Monitoring and maintaining computer systems and networks
Repairing and replacing equipment as necessary
Testing new technology
Updating computer software. as well as upgrading hardware and systems.
Project Management for the budget and service reporting
Establishes strategic goals by gathering pertinent business, financial, servic
Dear Mr./Mrs./Ms , My name is [Mohamed soltane Ayed], and I'm writing to you today to express my interest in position at your company . I'm a position or area of studyand believe I'm a good match for the open role because I have qualifications, An enthusiastic professional with strong tact and interpersonal skills who aims to build a career in sales & maintenance-related and manager and IT Support jobs. Well-organized and able to multitask while maintaining high professionalism and attention to detail. Competencies include identifying and educating prospective customers while supporting existing clients with information and assistance that relates to products and services. ______ Best regards Mohamed soltane ayed IT specialist/manager Tel:+9743022 8386 Email: soltanosmed91@gmail.com