branch manager
Baker group
مجموع سنوات الخبرة :14 years, 5 أشهر
follow customer service reports
Direct all operational aspects including distribution operations, customer service, human resources, administration and sales
Assess local market conditions and identify current and prospective sales opportunities
Develop forecasts, financial objectives and business plans
Meet goals and metrics
manage budget and allocate funds appropriately
Bring out the best of branch's personnel by providing training, coaching, development and motivation
Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
address customer and employee satisfaction issues promptly
Adhere to high ethical standards, and comply with all regulations/applicable laws
Network to improve the presence and reputation of the branch and company
- Prepares audit plans and understands specific issues to beevaluated.
- Understands audit related standards and ethics.
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Covered supervisor tasks.
Had extensive experience with the Omega restaurant management system (back office). Handled task as: shift closing, inventory closing & inspection check list.
Handled customer care with customer service training