محمد يحيى

Directed IT infrastructure planning, implementation, and maintenance, aligning systems with project management goals.

• Administrating the project document controlling system (PMWeb) at Ministry of Interior (Project Planning Department) project December 2012 - January 2015.
• Managed security protocols: network security, firewall administration, and antivirus protection.
• Enhanced user experience, managing access rights and troubleshooting issues to achieve 99% system uptime.
• IT Administrator at expansion of Farwaniya Hospital project February 2015 - 2022.
• Administrating the project document controlling system (Aconex) for PMI & Client (MOH) staff.
• Administrating the project document controlling system (PMWeb) at Kuwait National Guards (Project Planning Department) project June 2021 - Current.

• Administered the PMWeb project document control system
for the Ministry of Interior & Kuwait National Guards (KNG) -
Project Planning Department, ensuring proper configuration,
secure access, and continuous service availability
• Managed cloud environments, including Azure and AWS, to
support project and business applications
• Managed network security, antivirus protection, and firewall
solutions to safeguard project-related data and IT systems
• Administered user rights and permissions for network access,
internet access, and shared folders in accordance with
departmental policies and project requirements at expansion of Farwaniya Hospital project
February -
• Planned, implemented, and monitored network and security
policies to protect corporate data and critical IT assets
• Oversaw vendor relationships, negotiated contracts, and
evaluated new technologies to ensure alignment with business
and project needs
• Developed, documented, and enforced IT policies, procedures,
and best practices across the organization
• Coordinated and executed backup, disaster recovery, and
business continuity strategies, including regular testing and
maintenance
• Managed IT budgets, tracked expenditures, and optimized
costs across hardware, software, and service portfolios
• Drove IT projects from requirements gathering through
implementation, testing, and post-deployment review to
ensure successful delivery
• Monitored system performance and incident trends, analyzed
root causes, and implemented continuous improvement
initiatives for IT services
• Collaborated with senior leadership to align the IT roadmap
with strategic business goals and compliance requirements
• Led daily IT operations to maintain uptime, performance, and
reliability of core systems, infrastructure, and user services

End user support for more than 150 workstation clients.
Develop and complete actions in system specifications, technical and logistical requirements and other disciplines.

User rights Management (Network access, Internet access, Share permissions)

Installation and maintaining most of the network applications.
Supporting & fixing minor hardware failures.
Management of security (Antivirus protection, Firewall).

• Jaber Al-Ahmed Al-Jaber Al-Sobah hospital project.
• Installed, configured and upgraded hardware and software to
ensure reliable system setup and optimal equipment
performance
• Installed and configured Cisco IP telephony systems to support
voice communication requirements

Perform hardware and software installation, configuration and upgrades to acquire a reliable setup and optimum performance of equipments.
Support in-site and off-site (remote) users.
Trouble Shooting and administering LAN & WAN problems.

Managing Projects Correspondence, Files & Worrkshop Drawings

• Analyzed and troubleshot hardware and software issues,
identifying root causes and implementing appropriate
solutions
• Manage user accounts, permissions, and group policies in
Active Directory and Microsoft 365 environments
• Monitor, diagnose, and resolve basic network connectivity
issues including Wi-Fi, VPN, and DNS problems