Mohamed Zayed

- Initiate and lead human resource programs and projects.
- Conduct research through various methods (data collection, surveys etc.) to identify a problematic situation or find the cause.
- Provide advice and recommendations to HR personnel for resolution of daily issues.
- Formulate strategic and practical plans to address human resource matters.
- Assist in recruiting, training and management of personnel.
- Devise plans and techniques to drive change and culture management.
- Assist in the development and integration of policies.
- Select and implement suitable HR technology.
- Help establish control systems for compliance with business methods and HR practices.
- Refurbish knowledge of advancements in the field and present new ideas

- Establish strong partnerships with retail employees in support of developing the optimal culture to drive high performance, retention and engagement.

- Coach and develop Managers to resolve all performance and other employee relations issues, including conducting investigations and partnering with Legal when necessary.

- Understand key metrics for assessing engagement (turnover, promotions, etc.) and regularly reviews progress and action plans.

- Well informed on external/competitive retail best practices and share internally with HR colleagues, leveraging to ensure competitive people practices across region in line with HR Strategy.

- Support the execution of new initiatives from Global Sales Capability including Retail

PDP, KPI’S and other tools and training in support of skills and career development.

- Work closely with appropriate contacts to develop recruitment processes and practices in the region, in line Retail HR Strategy.

- Lead performance development /merit/bonus processes for Retail sales employees ensuring training, communication on process/timelines and assisting with all phases of the year end process to ensure timely and accurate completion.

- Identify requirements for management training within Region and design and deliver bespoke and stock courses as necessary, in line with the HR Strategy.

- Use data, reporting and analysis to understand strengths and areas of opportunity for people practices, developing strategic and tactical programs as necessary. (i.e. employee engagement, reward and recognition, etc.).


- Work collaboratively with Employee Services to maintain understanding of HR systems, processes, policies and practices. Align and educate peers, direct reports and managers to ensure compliance.

- Leverage Oracle knowledge and experience to use data to support process, procedure and program changes as activities are transformed.

- Support the process of setting up new supplier arrangements recording best price, lead times and sale or return data.

- Create and update supplier information, ensuring all details are kept up to date and correct.

- Assist with the collating of samples and product information for future planning, weekly meetings, project team meetings and range presentations.

- Create purchase orders in line with company and finance requirements and ensure all invoices and delivery notes are processed for month end reporting. • Liaise with Sales & Delivery individuals in order to receive and manage stock ensuring products are delivered on time to the shop

- Assist Retail Manager/Buyer with the visual merchandising of shop.

- Responsible for provide human capital management advisory services to businesses. Help companies develop and communicate policies, train employees, and implement a recruitment process.
- Manage & Develop recruiting and training procedures specific employee group assist on
Com & Ben Functions, lead evaluate Subordinates to achieve HRM goals.
- Helps company on strategically integrated effective HR processes, programs and practices into their daily operations
- Perform internal reviews and audit of current systems and policies.
- Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
- Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes.
- Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
- Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
- Prepare and follow budgets for personnel operations.
- Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
- Analyze training needs to design employee development, language training and health and safety programs.
- Conduct exit interviews to identify reasons for employee termination.

- Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
- Identify staff vacancies and recruit, interview and select applicants.
- Provide current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits.
- Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
- Administer compensation, benefits and performance management systems, and safety and recreation programs.
- Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.
- Analyze training needs to design employee development, language training and health and safety programs.
- Plan and coordinate administrative procedures and systems and devise ways to streamline processes.
- Recruit and train personnel and allocate responsibilities and office space.
- Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints.
- Oversee facilities services, maintenance activities and tradespersons (e.g electricians)
- Keep abreast with all organizational changes and business developments
- Conduct exit interviews to identify reasons for employee termination.
- Oversee the evaluation, classification and rating of occupations and job positions.
- Negotiate bargaining agreements and help interpret labor contracts.
- Investigate and report on industrial accidents for insurance carriers.

• Maintains the work structure by updating job requirements and job description for all positions.
• Preparing, updating and recommending hr policies and procedures.
• Recruits, interviews, tests, and selects employees to fill vacant positions.
• Plans and conducts new employee orientation to foster positive attitude toward Company goals.
• Dealing and liaising with all Government departments.
• Reviews all day to day payroll administration, from leave application, leave settlements, collecting and reviewing time sheets, and acts as initial contact for payroll queries.
• Supervises and mentors HR/Admin staff in the delivery of HR, finance, facilities, supplier/contractor, and third party services providers in support of business operations.

• Provide strategic, unbiased and objective advisory services which assist organisations in improving productivity and overall performance
• Advisory expertise covers areas such as change management, financial performance, marketing, business restructuring, and human resources, with an emphasis on managing risks and costs.
• Recruiting and staffing logistics.
• Organizational and space planning.
• Performance management and improvement systems.
• Organization development.
• Employment and compliance to regulatory concerns and reporting.
• Employee orientation, development, and training.
• Policy development and documentation.
• Employee Relations.
• Payroll and Tax Administration.
• Compensation and benefits administration.
• Planning, organizing, providing leadership and controlling all administrative functions
• Coordinated administrative policy development, interpretation, and implementation.
• Performing all job duties as the legal department (investigations - translation - …. Etc.)

• Supervises and mentors HR/Admin staff in the delivery of HR, finance, facilities, supplier/contractor, and third party services providers in support of business operations.
• Analyzes trends and metrics in partnership with HR group to develop solutions, programs and policies in compliance with applicable UAE Labor law.
• Manages and resolves complex employee relations issues with guidance from Regional HR Director and external counsel, as appropriate. Conducts effective, thorough and objective investigations.
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance for the GCC, but specifically UAE.
• Provides HR & Admin Policy guidance
• Reviews all day to day payroll administration, from leave application, leave settlements, collecting and reviewing time sheets, and acts as initial contact for payroll queries.
• Develops contract/employment terms for new hires, promotions, transfers and contracted resources.
• Manages the expense submission; review and payment for approved employee business travel and related expenses.
• Company leases (labour camps, manager’s accommodation)

• Responsible for overall management of the Administrative department, Work site & camp operations of the company.
• Managing and leading the Admin. Team, contact and liaison with different departments& individuals.
• Planning and putting policies for Admin & HR department
• Dealing and liaising with all Government departments.
• Management of company correspondence and records.
• Management of general & project insurance needs.
• Preparing the budget for the administrative department.
• Leading Customer Service team
Refurbishment, maintenance of office premises and showroom.
Legal/Police matters or issues
General Public Relations or Communications
• Employee-related matters:
Employment Offers, Contracts, NDAs
Immigration, Labor procedures
New employee needs (office space, company issued assets, access cards, etc.)
• Security passes.

1. Leading the investigation department team.
2. Performing all job duties as the legal department (investigations - translation - …. Etc.)
3. Making contracts in both languages Arabic & English for all company’s related issues.
4. Attending meetings, record, and distribute minutes of meetings.
5. Maintain schedules.
6. Open, sort, and distribute incoming correspondence, including faxes and e-mails.
7. Prepare agendas and arrange meetings for committee board and other meetings.
8. Record the meetings of the Board of my company.

1. Internal investigations between employees.
2. Making contracts in both languages Arabic & English for all company’s related issues.
3. Following up of cases in both criminal & civil courts.